Sales Coordinator - Spare parts Sales (Dubai)

Everllence SE; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Everllence is seeking a Sales Coordinator for the Spare Parts Sales team in Dubai to support customers with spare parts inquiries, quotations, and order processing. You will coordinate with suppliers, logistics partners, and product teams to ensure timely delivery and accurate order fulfillment.

The role emphasizes customer service, accurate quotations, and proactive delivery scheduling. Experience in spare parts sales and engineering knowledge are preferred, with English fluency and SAP

Qualifications

• Bachelor's degree, preferably in Engineering.
• Experience in spare parts sales or related technical sales.
• Good understanding of engines and engine components.
• Strong commercial awareness and customer service orientation.
• Proficiency in SAP Business One and related sales/order management systems.

Responsibilities

• Process spare parts enquiries, quotations, and purchase orders.
• Coordinate with logistics teams, suppliers, and freight to ensure timely delivery.
• Maintain orders and documentation across the sales process.
• Support customers with enquiries and order updates.
• Visit customers within the assigned region to strengthen relationships.

Skills

Spare parts sales experience

Engines & components knowledge

Customer service orientation

English communication

Stakeholder management

Education

Bachelor's degree in Engineering

Tools

SAP Business One

Job description

As a Sales Coordinator within the Spare Parts Sales team, you will play a key role in supporting customers by managing spare parts enquiries, quotations, order processing, and delivery coordination. You will work closely with suppliers, logistics partners, product headquarters, and customers to ensure efficient order fulfillment and high levels of customer satisfaction. Success in this role is measured through accurate quotation preparation, timely order processing, effective coordination, and strong customer support.

Your responsibilities

• Process spare parts enquiries, including supplier enquiries, customer quotations, and purchase orders.
• Prepare quotations for spare parts, workshop services, and onboard services in compliance with company guidelines.
• Coordinate with logistics teams, suppliers, and freight companies to ensure timely delivery of spare parts and engine components.
• Manage spare parts and engine component orders throughout the sales process.
• Collaborate with Everllence Product Headquarters on order fulfillment and delivery schedules.
• Monitor and control delivery dates for customer sales orders.
• Analyze sales activities and customer enquiries and prepare periodic reports.
• Maintain accurate records of orders, transactions, and related documentation.
• Support customers by responding to enquiries and providing order-related updates.
• Visit customers within the assigned sales region when required to strengthen relationships and support business objectives.

Required qualifications

• Bachelor's degree, preferably in Engineering.
• Experience in spare parts sales or a related technical sales environment.
• Good understanding of engines and engine components.
• Strong commercial awareness and customer service orientation.
• Proficiency in SAP Business One and related sales/order management systems.
• Strong communication and stakeholder management skills.
• Ability to coordinate effectively with customers, suppliers, logistics providers, and internal teams.
• Business-level proficiency in written and spoken English.

Preferred qualifications

• Experience working within the marine, power, or heavy engineering industry.
• Experience coordinating international spare parts logistics and freight activities.
• Knowledge of PrimeServ Shop or similar service management systems.
• Experience preparing sales reports and analyzing customer enquiries and sales performance.

Meet the team

You will join the Spare Parts Sales team, which is responsible for supporting customers with spare parts solutions, quotations, order management, and delivery coordination. Reporting to the Team Leader Spare Parts, you will work closely with technical specialists, logistics teams, product headquarters, suppliers, and customers to ensure efficient service delivery. Your contribution will directly support customer satisfaction, sales performance, and the successful execution of after-sales activities.

Location & working arrangements

• Location: Dubai
• Working arrangement: On-site

Why join Everllence?

At Everllence, you'll have the opportunity to grow your career while contributing to our purpose, Moving Big Things to Zero. With a strong engineering heritage and a clear focus on sustainability and the energy transition, you'll work on meaningful challenges that help drive the global green transition. With more than 16,000 colleagues worldwide and over 250 years of engineering expertise, you'll be part of a global company that values collaboration, innovation, and professional growth.

Our values

Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and welcome applications from people with diverse backgrounds, experiences, and perspectives.