Sales Coordinator - Automotive Parts

AlFuttaim; Dubai; On-site; AED 78,120 - 122,760; Full time

Job summary

AlFuttaim in Dubai seeks a Sales Coordinator - Automotive Parts to manage procurement and sales coordination. This role ensures timely sourcing and delivery of automotive parts, connecting with suppliers and internal teams.

The ideal candidate has a degree in Business Administration or a related field, strong ERP system knowledge, and experience in sales coordination within the automotive sector.

Qualifications

• Experience in procurement, sales coordination, and order management within an automotive environment.
• Strong working knowledge of ERP systems, preferably SAP and SAP Ariba.
• Detail-oriented approach with the ability to manage multiple orders and deadlines.

Responsibilities

• Purchase automotive parts and services through ERP platforms.
• Forecast material requirements to support operational planning.
• Coordinate with suppliers and internal teams to resolve delivery concerns.

Skills

Automotive parts coordination

Sales coordination

Parts procurement

SAP

ERP systems

Education

Diploma or Degree in Business Administration, Supply Chain Management, or Automotive Business

Tools

SAP

SAP Ariba

Job description

Job Snapshot

Sales Coordinator - Automotive Parts

Location: Dubai, United Arab Emirates

Industry: Automotive

Function: Sales Support – Assistance

Experience: Experience in procurement and sales coordination, preferably in the automotive industry

Job Type: Full-time

Salary: 7,000–11,000 (estimated).

Gender: Any | Candidate Nationality: Any

Context

The Sales Coordinator – Automotive Parts will support daily automotive operations by ensuring required parts, accessories, and outsourced services are sourced, ordered, tracked, and delivered on time. The position connects procurement, sales coordination, supplier communication, warehouse follow-up, workshop requirements, and customer account support. By maintaining accurate ERP transactions, monitoring order status, and resolving delivery issues, the role helps reduce operational delays and supports stronger service delivery across automotive aftersales and vehicle customization activities.

Key Responsibilities

• Purchase automotive parts, accessories, and related services through ERP platforms such as SAP and SAP Ariba for repair jobs, service requirements, and vehicle customization work.
• Forecast material and service requirements to support workshop schedules, project timelines, and smooth operational planning.
• Review quotations from multiple suppliers and compare cost, lead time, quality, technical specifications, and availability before raising procurement requests.
• Create and manage purchase requisitions, purchase orders, and service orders with accurate details and proper approval follow-up.
• Coordinate with suppliers, outsourced service providers, internal teams, customers, and managers to resolve order approvals, material availability, and delivery concerns.
• Track customer accounts, payment follow-ups, order status, delivery confirmations, and pending backorders with proper documentation.
• Support sales generation by coordinating with internal and external customers and ensuring timely responses to product and service requirements.
• Inspect deliveries and service outputs to confirm that materials, parts, and work completed meet company quality expectations.
• Conduct product trials and site audits where required to support operational improvement and service consistency.
• Prepare productivity and performance reports related to parts usage, work in progress, monthly net sales, warehouse availability, delayed deliveries, damaged stock, and aging materials.
• Process warranty claims in line with manufacturer guidelines, ensuring supporting documents, technical details, and follow-up actions are completed accurately.
• Assist warehouse efficiency by monitoring stock movement, delivery scheduling, material condition, and inventory-related issues.
• Support testing and implementation of new SAP modules, including VAT, time clocking, bonded warehouse, and other system enhancements.
• Train and guide new staff on ERP usage, process standards, order tracking, documentation requirements, and operational procedures.

Ideal Profile

• Diploma or Degree in Business Administration, Supply Chain Management, Automotive Business, or a related field.
• Experience in procurement, sales coordination, order management, or parts administration within an automotive or aftersales environment.
• Strong working knowledge of ERP systems, preferably SAP and SAP Ariba.
• Ability to prepare purchase requisitions, purchase orders, service orders, warranty documentation, and operational reports.
• Good understanding of supplier coordination, quotation comparison, delivery follow-up, warehouse support, and material availability planning.
• Strong analytical ability for reviewing productivity, efficiency, parts performance, work-in-progress reports, and monthly sales data.
• Confident communication skills for dealing with vendors, customers, managers, workshop teams, warehouse teams, and internal departments.
• Detail-oriented approach with the ability to manage multiple orders, deadlines, approvals, and service requirements.
• Comfortable training and assisting new staff while maintaining process accuracy and operational standards.
• Professional attitude with strong problem-solving ability, accountability, and customer-focused coordination skills.

Skills Set

• Automotive parts coordination
• Sales coordination
• Parts procurement
• SAP
• SAP Ariba
• ERP systems
• Purchase requisitions
• Purchase orders
• Service orders
• Supplier coordination
• Quotation evaluation
• Material forecasting
• Warehouse operations
• Inventory follow-up
• Backorder tracking
• Delivery coordination
• Warranty claims
• Customer account follow-up
• Payment follow-up
• Work-in-progress reporting
• Monthly net sales reporting
• Parts performance analysis
• Product trials
• Site audits
• VAT system support
• Bonded warehouse module support
• Staff training
• Report management