Visa Grab International FZCO
Dubai
Hybrid
AED 30,000 - 50,000
Full time
Job summary
A customer service company is seeking a customer support representative in the UAE. The role involves identifying customer needs, handling inquiries, and maintaining records. Candidates must have a graduate degree and strong communication skills. Freshers are welcome to apply. This position offers flexibility in location within the UAE.
Qualifications
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Responsibilities
- Identifying and assessing a customer’s needs.
- Keeping detailed records of customer interactions.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, requests, and inquiries.
Skills
Customer orientation
Excellent communication
Presentation skills
Ability to multi-task
Comfortable using computers
Education
Responsibilities
- Identifying and assessing a customer’s needs
- Keeping detailed records of customer interactions
- Following your company’s communication procedures and policies
- Provide accurate, valid and complete information by using the right methods/tools
- Duties will be sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elfie, Accessories and other accessories
- Complaints, requests and Enquiries handling
Requirements
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Comfortable using computers.
- Location: Anywhere in UAE
- Age: less than 29
- Flexible for any location (UAE)
- Education: Graduate (Mandatory)
- Fresher or Experienced working with customer support