Retail Department Manager | Lead Sales & Service

Majid Al Futtaim; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail company in the UAE is seeking a Department Manager / Assistant Store Manager to oversee store operations and lead high-performing teams. Responsibilities include ensuring customer satisfaction, driving sales, and maintaining inventory standards. Candidates should have 3–8 years of retail management experience, with a strong background in sales and customer service. Full-time, permanent positions offer competitive remuneration and opportunities for growth within the organization.

Qualifications

• 3–8 years of experience in retail or hospitality management.
• 4–5 years of experience as an Assistant Store Manager.
• Proficiency in Microsoft Office required.
• Fluency in English, Arabic is a plus.

Responsibilities

• Manage store operations and drive sales.
• Ensure exceptional customer service and team performance.
• Conduct stock counts and manage procurement.
• Implement merchandising strategies.

Skills

Customer service excellence

Team performance management

Sales analysis

Inventory control

Strong communication

Education

Bachelor's degree

Tools

SAP

CRM systems

E-commerce platforms

Job description

A leading retail company in the UAE is seeking a Department Manager / Assistant Store Manager to oversee store operations and lead high-performing teams. Responsibilities include ensuring customer satisfaction, driving sales, and maintaining inventory standards. Candidates should have 3–8 years of retail management experience, with a strong background in sales and customer service. Full-time, permanent positions offer competitive remuneration and opportunities for growth within the organization.