Restaurant Hostess - Accor Hotel Dining - Dubai, UAE

Accor Group; Dubai; Sur place; AED 39 060 - 55 800; Plein temps

Avantages offerts par ce poste

Career growth within a global hospitality group

Exposure to high-end dining and hotel operations

Training and development opportunities

Supportive and multicultural work environment

Competitive salary

Résumé du poste

Accor Group is hiring a Restaurant Hostess for its dining services in Dubai, UAE. This guest-facing role involves managing reservations, greeting guests, and ensuring smooth operations in a high-standard hotel environment.

The ideal candidate should possess a diploma in hospitality, have strong communication skills, and be fluent in English and Arabic. Offering competitive salaries and career growth opportunities, this role fits individuals passionate about exceptional dining experiences.

Qualifications

• Fluency in English and Arabic required; additional languages are an advantage.
• Fresh candidates or minimum one year experience in a four or five star hotel preferred.
• Professional appearance and high grooming standards.
• Ability to work flexible shifts including weekends and holidays.
• Service-oriented personality with positive attitude.

Responsabilités

• Greet guests warmly upon arrival and escort them to designated tables.
• Manage restaurant reservations, confirmations, and cancellations.
• Maintain cleanliness and organization of the hostess stand and menus.
• Handle guest inquiries and complaints professionally for satisfaction.
• Support restaurant team members during busy periods.

Connaissances

Restaurant reservations management

Guest reception and seating coordination

Customer service excellence

Multilingual communication

Complaint handling

Team collaboration

Formation

Diploma or degree in hospitality or related field

Outils

Opera or similar reservation systems

Description du poste

Position Overview

Restaurant Hostess - Accor Hotel Dining - Dubai, UAE is a guest-facing hospitality role responsible for managing reservations, greeting guests, and ensuring smooth restaurant operations. This Dubai hotel restaurant job is ideal for candidates with strong communication skills who are passionate about food and beverage service and delivering exceptional dining experiences in a four or five star hotel environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Hospitality
• Function: Host-Hostess
• Salary: 3500-5000 monthly (Market estimated)
• Gender: Female
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Maintain complete knowledge of restaurant layout, seating plans, menu offerings, and operational hours
• Manage restaurant reservations, confirmations, and cancellations in line with department standards
• Greet guests warmly upon arrival and escort them to designated tables according to the floor plan
• Present menus and ensure guests are comfortable and satisfied with seating arrangements
• Monitor reservation books, pre-assign tables, and follow up on special requests
• Handle guest inquiries and complaints professionally to ensure satisfaction
• Maintain cleanliness and organization of the hostess stand, menus, and check folders
• Anticipate peak periods and manage waiting lines efficiently
• Promote food and beverage outlets and hotel services to guests
• Support restaurant team members during busy periods
• Ensure compliance with health, safety, hygiene, and service standards
• Assist with cashiering procedures and administrative tasks when required

Ideal Profile

• Diploma or degree in hospitality or related vocational field
• Fresh candidates or minimum one year experience in a four or five star hotel preferred
• Fluency in English and Arabic required; additional languages are an advantage
• Familiarity with Opera or similar reservation systems preferred
• Strong interpersonal and communication skills
• Professional appearance and high grooming standards
• Ability to work flexible shifts including weekends and holidays
• Service-oriented personality with positive attitude

Skills Set

• Restaurant reservations management
• Guest reception and seating coordination
• Customer service excellence
• Multilingual communication
• Complaint handling
• Team collaboration

Why Join Us

• Career growth within an international hospitality group
• Exposure to high-end dining and hotel operations in Dubai
• Structured training and development opportunities
• Supportive and multicultural work environment
• Competitive salary within the hospitality sector

About the Company

Accor is a leading global hospitality group operating thousands of hotels and restaurants across more than 110 countries. In Dubai, Accor properties deliver premium dining experiences and exceptional guest service standards. The company promotes diversity, professional development, and long-term career growth within the hospitality industry.