Front Office Receptionist - Accor Hotel - Dubai, UAE

Accor Group; Dubai; On-site; AED 50,220 - 66,960; Full time

Benefits offered by this job

Career development opportunities

Competitive salary

Supportive team environment

Job summary

Accor Group seeks a skilled Front Office Receptionist for its Dubai hotel. This role involves managing guest check-ins, cashiering duties, and delivering exceptional customer service. Candidates should possess strong communication skills, ideally multilingual, with a preference for Russian speakers. It's a full-time position with an estimated salary of 4500-6000 AED monthly.

Join us for opportunities in a career with an international hospitality leader, offering exposure to global service standards and growth across various Accor properties.

Qualifications

• 1-2 years of experience in a similar hospitality role.
• Fluent in English; Russian preferred.
• Strong organizational and multitasking abilities.
• Calm and professional demeanor under pressure.

Responsibilities

• Manage efficient guest check‑in and check‑out processes.
• Perform cashiering duties and foreign exchange transactions.
• Deliver professional and friendly service to resolve guest concerns.
• Maintain updated knowledge of hotel rates and promotions.
• Greet guests warmly upon arrival and departure.

Skills

Front desk operations

Cash handling and foreign exchange

Guest complaint resolution

Opera or similar PMS proficiency

Multilingual communication

Team collaboration

Tools

Hotel management systems

Job description

Position Overview

Front Office Receptionist – Accor Hotel – Dubai, UAE is a guest‑facing hospitality role responsible for smooth check‑in and check‑out procedures, cashiering functions, and delivering outstanding customer service. This Dubai hotel front desk job is ideal for candidates with strong communication skills and multilingual ability, particularly Russian speakers, seeking career growth within an international hospitality group.

Job Details: Country: UAE; City: Dubai; Industry: Hospitality; Function: Front Desk‑Reception; Salary: 4500-6000 monthly (Market estimated); Gender: Any; Candidate Nationality: Any; Job Type: Full-time.

Key Responsibilities

• Manage efficient guest check‑in and check‑out processes including key card issuance and profile updates
• Perform cashiering duties, foreign exchange transactions, and night audit support tasks
• Deliver professional and friendly service while resolving guest concerns promptly
• Maintain updated knowledge of hotel rates, promotions, and packages
• Handle safe deposit box procedures and support business centre operations when required
• Ensure compliance with hotel safety and security standards
• Greet guests warmly upon arrival and departure to create a welcoming atmosphere
• Review daily logs and report unusual incidents or operational concerns
• Coordinate with housekeeping and other departments for smooth guest experiences
• Assist guests with inquiries regarding local attractions and services

Ideal Profile

• Minimum one to two years of experience in a similar hospitality role
• Fluent English communication skills; Russian language skills preferred
• Proficiency in hotel management systems and computer applications
• Strong organizational and multitasking abilities
• Ability to handle cash and payment transactions accurately
• Calm and professional demeanor under pressure
• Customer-focused mindset with attention to detail
• Flexible to work shifts including evenings, weekends, and holidays
• Professional appearance and adherence to grooming standards

Skills Set

• Front desk operations
• Cash handling and foreign exchange
• Guest complaint resolution
• Opera or similar PMS proficiency
• Multilingual communication
• Team collaboration

Why Join Us

• Career development within a global hospitality network
• Exposure to international guest service standards
• Supportive and inclusive team environment
• Competitive salary and hospitality sector benefits
• Opportunities for growth across Accor properties worldwide

About the Company

Accor is a global hospitality leader operating thousands of hotels, restaurants, and lifestyle destinations across more than 110 countries. In Dubai, Accor hotels are recognized for delivering exceptional guest experiences, professional service standards, and strong career development opportunities within the hospitality industry.