Reservations Specialist: Upsell & Delight Guests

Hilton; Dubai; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton in Dubai seeks a Reservations Agent to record and process reservations with precision, while proactively selling to maximize room sales and reflect the warmth of Hilton hospitality. You will handle guest requests with professionalism and courtesy, contributing to memorable stays.

Join a supportive team that values wellbeing and offers attractive perks including travel benefits, parental leave, crisis concierge, and mental health resources to colleagues in the Dubai region.

Responsibilities

• Record and process reservations accurately.
• Maximize room sales through proactive selling and up-selling techniques.

Job description

Hilton in Dubai seeks a Reservations Agent to record and process reservations with precision, while proactively selling to maximize room sales and reflect the warmth of Hilton hospitality. You will handle guest requests with professionalism and courtesy, contributing to memorable stays.

Join a supportive team that values wellbeing and offers attractive perks including travel benefits, parental leave, crisis concierge, and mental health resources to colleagues in the Dubai region.