Reservations Agent: Guest Experience & Bookings Expert

Hospitaliti; Dubai; In loco; AED 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee dining discounts at Tattu

Anniversary dining privileges at Tattu

Employee of the month

Work Visa & Medical Insurance

Annual return tickets

Two days off weekly

Descrizione del lavoro

Permanently Unique Group, in Dubai, is seeking an Reservations professional to support the booking process and respond to guest inquiries. You will maintain the guest database, coordinate with service teams, and promote Tattu's offerings and events.

The role emphasizes timely communication, accuracy of records, and collaboration with the Reservations Manager to optimize bookings and availability within a busy hospitality environment.

Competenze

• Experience in the hospitality industry is preferred.

Mansioni

• Report to the Reservations Manager, supporting the reservation process efficiently.
• Handle internal and external booking inquiries, ensuring all reservations are efficiently processed.
• Provide professional and timely responses to guest emails and phone inquiries.
• Maintain and update the guest database, ensuring accurate information is recorded.
• Promote Tattu's offerings, keeping guests informed about upcoming events and experiences.
• Maintain close coordination with the service team, ensuring all guest requests are met.
• Assist in analyzing reservation data, helping the team optimize bookings and availability.
• Support the Reservations Manager in any administrative duties related to booking systems.

Conoscenze

Guest communications

Booking inquiries

Data maintenance

Team coordination

Descrizione del lavoro

Permanently Unique Group, in Dubai, is seeking an Reservations professional to support the booking process and respond to guest inquiries. You will maintain the guest database, coordinate with service teams, and promote Tattu's offerings and events.

The role emphasizes timely communication, accuracy of records, and collaboration with the Reservations Manager to optimize bookings and availability within a busy hospitality environment.