Remote Operations Manager - Process Excellence & Growth

TheClub.ae; Dubai; Remote; AED 280,000 - 420,000; Full time

Job summary

TheClub.ae is seeking an experienced Operations Manager to oversee day-to-day operations for a remote-first, membership-focused platform. You will coordinate cross-functional teams, implement SOPs, and drive efficiency and quality in service delivery.

Responsibilities include performance monitoring, vendor management, and regular reporting while supporting budget planning and strategic execution with leadership. Strong English skills preferred; Arabic is a plus.

Qualifications

• Strong operations management skills including design of processes and performance monitoring.
• Experience coordinating remote teams, stakeholders, and cross-functional partners.
• Proficiency with digital tools and platforms used for project management, collaboration and reporting.
• Excellent analytical, problem-solving, and data-driven decision-making abilities.
• Clear and professional English communication; Arabic a plus.

Responsibilities

• Oversee day-to-day operations to ensure smooth, high-quality service delivery.
• Coordinate cross-functional teams and align on operational priorities.
• Implement standard operating procedures to support scalability and reliability.
• Monitor performance metrics, identify bottlenecks, and drive continuous improvement.
• Manage vendor and partner relationships and ensure policy compliance.
• Prepare regular operational reports and support budget/resource planning.
• Collaborate with leadership on operational strategy and execution.

Skills

Operations management

Remote team coordination

Digital tools proficiency

Analytical thinking

English communication

Education

Bachelor’s degree

Tools

Project management tools

Communication platforms

Reporting tools

Job description

TheClub.ae is seeking an experienced Operations Manager to oversee day-to-day operations for a remote-first, membership-focused platform. You will coordinate cross-functional teams, implement SOPs, and drive efficiency and quality in service delivery.

Responsibilities include performance monitoring, vendor management, and regular reporting while supporting budget planning and strategic execution with leadership. Strong English skills preferred; Arabic is a plus.