Remote-Friendly Front Office Coordinator

Chalhoub Group; Dubai; On-site; AED 66,960 - 111,600; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

The D3 receptionist at Chalhoub Group handles front office operations, including answering calls, dispatching mail, and time sheets. The role is the single point of contact for messages and information in the Dubai office.

Responsibilities include mail and courier management, greeting visitors, maintaining guest systems, and coordinating travel or transport as needed, while supporting staff with calls and clerical tasks.

Qualifications

• A customer-first mindset with the ability to deliver a positive and professional experience to internal and external stakeholders.
• Strong communication skills, with confidence in sharing updates clearly and following up promptly.
• Collaborative approach and ability to work respectfully with different teams.
• Good understanding of office administration, scheduling, documentation and day-to-day operations.
• Attention to detail and willingness to improve processes for efficiency.
• Curiosity to learn about the organization, its brands, functions and ways of working.
• Growth mindset with the ability to reflect, receive feedback, and develop professionally.
• Resilience and adaptability in a fast-paced environment.

Responsibilities

• Daily collection and delivery of mail and transfer to the office mail room as assigned.
• Operate telephone switchboard to answer, screen and forward calls, provide information and take messages.
• Provide information about locations and hours of departments, employees, or services.
• Greet visitors and direct or escort them to destinations.
• Maintain guest reservation system.
• Receive, sort, and route mail, including couriers and deliveries.
• Manage the mail room by allocating mailspace for each department or company.
• Assist staff and track international calls and faxes for accounting debits.
• Be aware of staff locations (in meetings, on leave, traveling).
• Arrange public transportation if requested by guests.
• Maintain up-to-date telephone lists.
• Perform other clerical duties such as filing, photocopying and collating.

Skills

Customer service

Communication

Team collaboration

Office administration

Attention to detail

Job description

The D3 receptionist at Chalhoub Group handles front office operations, including answering calls, dispatching mail, and time sheets. The role is the single point of contact for messages and information in the Dubai office.

Responsibilities include mail and courier management, greeting visitors, maintaining guest systems, and coordinating travel or transport as needed, while supporting staff with calls and clerical tasks.