Guest Experience Receptionist | Front Desk Champion

Chalhoub Group; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Chalhoub Group in Dubai is seeking a proactive D3 receptionist to manage front office operations, handle calls, mail and visitor flow, and be the single point of contact for messages.

This role requires strong communication, reliability, and a customer-first mindset to support internal teams and external guests in a fast-paced luxury retail environment. Experience with switchboards and coordinating couriers is a plus.

Qualifications

• Front office operations experience.
• Excellent communication and guest service skills.
• Ability to screen and forward calls and take messages.

Responsibilities

• Handle mail and courier deliveries daily.
• Operate telephone switchboard and forward calls.
• Greet visitors and direct them to appropriate departments.
• Maintain guest reservation system.
• Perform other clerical duties as needed.

Skills

Front office operations

Communication

Guest service

Time management

Education

High school diploma or equivalent

Tools

Telephone switchboard

Job description

Chalhoub Group in Dubai is seeking a proactive D3 receptionist to manage front office operations, handle calls, mail and visitor flow, and be the single point of contact for messages.

This role requires strong communication, reliability, and a customer-first mindset to support internal teams and external guests in a fast-paced luxury retail environment. Experience with switchboards and coordinating couriers is a plus.