Remote Customer Support & Admin Specialist

Pulse; Abu Dhabi; Remote; AED 39,000 - 58,000; Full time

Benefits offered by this job

Fully remote work environment

Paid onboarding and training

Flexible scheduling

Health plan where applicable

Job summary

Pulse is seeking a friendly, organized Customer Support & Administrative Specialist to join our remote team. This entry-level role combines customer support with day-to-day administrative responsibilities, with training provided and no prior professional experience required.

Responsibilities include data entry, ticket management, document processing, and maintaining records while ensuring confidentiality and accuracy. This role is fully remote with flexible scheduling where available.

Qualifications

• High school diploma or equivalent.
• Clear written and verbal communication.
• Willingness to learn new software and processes.

Responsibilities

• Respond to customer questions in a timely, professional manner.
• Assist with routine account and service inquiries.
• Maintain customer records and data entry.
• Create and track support tickets.
• Manage shared inboxes and documents.
• Collaborate with other teams in a remote setting.

Skills

Written and verbal communication

Attention to detail

Organizational skills

Remote work capability

Time management

Problem-solving

Independence

Learn new software

Customer service orientation

Reliability

Education

High school diploma

Tools

CRM systems

Microsoft Office

Google Workspace

Data entry software

Job description

Pulse is seeking a friendly, organized Customer Support & Administrative Specialist to join our remote team. This entry-level role combines customer support with day-to-day administrative responsibilities, with training provided and no prior professional experience required.

Responsibilities include data entry, ticket management, document processing, and maintaining records while ensuring confidentiality and accuracy. This role is fully remote with flexible scheduling where available.