Remote Customer Support & Admin Associate

Pulse; Dubai; Remote; AED 39,000 - 56,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive entry-level compensation

Paid onboarding and training

Flexible scheduling

Job summary

Pulse is seeking an enthusiastic Customer Support Administrator to join our remote team. This entry-level role blends customer support with administrative tasks, data entry, and document processing. You will respond to inquiries, manage tickets, and maintain accurate customer records.

Ideal candidates are detail-oriented, reliable, and eager to learn new software. This position offers fully remote work with flexible scheduling and ongoing onboarding and training opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Basic computer proficiency and fast typing.
• Ability to work independently in a remote environment.
• Willingness to learn new software and processes.
• Strong attention to detail and accuracy.
• Reliable internet connection and suitable remote workspace.

Responsibilities

• Respond to routine customer questions and requests professionally.
• Assist with account, order, product, and service inquiries.
• Prepare and update spreadsheets, forms, lists, and trackers.
• Enter and maintain customer information in company systems.
• Create and update customer support tickets and track progress.
• Coordinate with departments to route documents and requests.

Skills

Customer service

Time management

Attention to detail

Written communication

Data entry

Remote work

Problem solving

Organizational skills

Education

High school diploma

Tools

CRM software

Microsoft Office

Google Workspace

Job description

Pulse is seeking an enthusiastic Customer Support Administrator to join our remote team. This entry-level role blends customer support with administrative tasks, data entry, and document processing. You will respond to inquiries, manage tickets, and maintain accurate customer records.

Ideal candidates are detail-oriented, reliable, and eager to learn new software. This position offers fully remote work with flexible scheduling and ongoing onboarding and training opportunities.