Relationship Banking Specialist

TASC Outsourcing; Dubai, Sharjah; On-site; AED 120,000 - 180,000; Full time

Job summary

TASC Outsourcing is actively seeking a results-driven Relationship Manager in Dubai to foster client partnerships and drive revenue. You will engage with existing and prospective customers, understand their needs, and tailor banking products and financial services to meet goals.

The role emphasizes high-quality customer service, adherence to KYC requirements, and achieving targets in a dynamic, regulatory environment.

Qualifications

• Bachelor’s degree required.
• Experience in Relationship Management, Sales, Customer Service or Financial Services preferred.
• Strong communication and negotiation skills.
• Ability to work in a target-driven environment.
• Solid understanding of CRM and sales processes.

Responsibilities

• Build and maintain strong relationships with existing and prospective customers
• Understand customer requirements and provide appropriate products, services and solutions
• Acquire new customers and identify opportunities for business growth
• Promote and cross-sell relevant banking products and financial services
• Meet assigned sales, customer acquisition and revenue targets
• Provide excellent customer service and address customer queries and concerns promptly
• Assist customers with account opening documentation and KYC requirements
• Maintain regular follow-ups with customers to ensure satisfaction and strengthen relationships
• Coordinate with internal teams to ensure smooth processing of customer requests
• Maintain accurate records of customer interactions, sales activities and business opportunities
• Ensure compliance with company policies, banking regulations and internal procedures

Skills

Relationship Management

Customer Acquisition

Sales and Business Development

Customer Service

Cross-Selling

Communication and Negotiation

KYC and Documentation

Target Achievement

Problem-Solving

Education

Bachelor's Degree

Job description

TASC Outsourcing is actively seeking a results-driven Relationship Manager in Dubai to foster client partnerships and drive revenue. You will engage with existing and prospective customers, understand their needs, and tailor banking products and financial services to meet goals.

The role emphasizes high-quality customer service, adherence to KYC requirements, and achieving targets in a dynamic, regulatory environment.