Receptionist / Sales Coordinator

Perfect Technical and Landscaping LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Perfect Technical and Landscaping LLC in Dubai seeks a proactive Reception and Sales Coordinator to greet visitors, manage inquiries, prepare quotations, and support the sales team with documentation.

The role requires 2–5 years in reception or sales support, a degree or diploma in business or commerce, fluent English, MS Office skills, and familiarity with CRM/ERP systems. UAE experience preferred in construction/landscaping sectors. This is a full-time on-site position.

Qualifications

• Bachelor's Degree or Diploma in Business Administration, Sales, Marketing, Commerce or related discipline.
• 2–5 years of relevant experience in reception, sales coordination, customer service or administration.
• UAE experience is preferred, especially in construction, landscaping, technical services or contracting companies.
• Excellent English communication, both verbal and written.
• Strong familiarity with MS Office and CRM/ERP systems.

Responsibilities

• Greet and welcome visitors, clients, suppliers, and partners professionally.
• Manage calls, emails, enquiries, and direct to the appropriate department.
• Handle customer enquiries and provide basic information about services and products.
• Coordinate with Sales for enquiries, appointments, site visits, quotations, and follow-ups.
• Prepare and send quotations, proposals, invoices, and sales‑related documents.
• Maintain records of enquiries, leads, quotations, orders, and follow‑ups.
• Follow up with prospects and customers on quotations and proposals.
• Schedule meetings and client visits for the sales team.
• Coordinate with Project, Estimation, Procurement, Accounts, and Operations teams to support sales activities.
• Assist in presentations, reports, client documents, and tender information.
• Update customer and sales data in CRM, Excel, or other databases.
• Prepare daily, weekly, and monthly sales and enquiry reports.
• Monitor pending quotations and ensure timely closure.
• Maintain a professional front-office and reception area.
• Receive and distribute documents, courier items, and other correspondence.
• Maintain office supplies and arrange replenishment with administration.
• Support general administrative activities and other duties as needed.

Skills

Reception Management

Sales Coordination

Customer Service

Client Follow-up

Lead Management

Quotations

Sales Administration

CRM

MS Excel

MS Word

Communication

Appointment Scheduling

Reporting

Documentation

UAE Experience

Education

Bachelor's Degree/Diploma in Business Administration, Sales, Marketing, Commerce

Tools

CRM

MS Excel

MS Word

Job description

1. Greet and welcome visitors, clients, suppliers, and business partners in a professional manner.
2. Manage incoming calls, emails, enquiries, and correspondence and direct them to the appropriate department.
3. Handle customer enquiries and provide basic information about company services and products.
4. Coordinate with the Sales team regarding customer enquiries, appointments, site visits, quotations, and follow-ups.
5. Prepare and send quotations, proposals, invoices, and other sales‑related documents as required.
6. Maintain accurate records of customer enquiries, leads, quotations, sales orders, and follow‑up activities.
7. Follow up with prospective and existing customers regarding quotations, proposals, and pending requirements.
8. Schedule meetings, appointments, and client visits for the sales team.
9. Coordinate with Project, Estimation, Procurement, Accounts, and Operations teams to support sales activities.
10. Assist the sales team in preparing presentations, reports, client documents, and tender‑related information.
11. Update customer and sales information in CRM systems, Excel, or other company databases.
12. Prepare daily, weekly, and monthly sales and enquiry reports.
13. Monitor pending quotations and follow up to ensure timely closure.
14. Maintain an organized reception area and ensure professional front‑office operations.
15. Receive and distribute documents, courier items, and other correspondence.
16. Maintain office supplies and coordinate with administration for replenishment when required.
17. Support general administrative activities and other duties assigned by management.

Desired Candidate Profile

• Bachelor’s Degree/Diploma in Business Administration, Sales, Marketing, Commerce, or a related discipline.
• 2–5 years of relevant experience in reception, sales coordination, customer service, or administration.
• UAE experience is preferred, particularly within construction, landscaping, technical services, or contracting companies.
• Excellent verbal and written communication skills in English.
• Strong customer service and interpersonal skills.
• Good knowledge of MS Office, particularly MS Excel and MS Word.
• Experience preparing quotations, sales reports, and customer correspondence.
• Ability to coordinate effectively with customers, sales teams, suppliers, and internal departments.
• Strong organizational and multitasking abilities.
• Professional appearance, positive attitude, and customer‑focused approach.
• Ability to work under pressure and meet deadlines.
• Knowledge of CRM or ERP systems is an advantage.
• Knowledge of Arabic is an advantage.

Key Skills

Reception Management | Sales Coordination | Customer Service | Client Follow‑up | Lead Management | Quotations | Sales Administration | CRM | MS Excel | MS Word | Communication | Appointment Scheduling | Reporting | Documentation | UAE Experience