Sales Coordinator - Emirati Talent

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to manage the sales office’s administrative tasks and support the Director of Sales. You will maintain a filing system, prepare letters, update the sales database, and ensure timely signatures and responses.

The role requires a college diploma, strong computer skills, and excellent English; additional languages are an asset. You will handle inquiries, follow-ups, and month-end reports in a fast-paced hotel environment.

Qualifications

• College diploma and relevant previous work experiences.
• Good computer skills and perfect command of English; additional languages are a plus.

Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature.
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives.
• Maintain a prompt and accurate follow up and trace system for all correspondences.
• Handle all incoming calls and guest inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action.
• Ensure that the sales month end report is accomplished and submitted on time.
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours.
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment.
• Ensure that all equipment is in proper working order and cultivate care for all equipment used.

Skills

Effective Communication

Planning for Business

Supervising People

Teamwork

Customer Focus

Drive for Results

Adaptability

Understanding Hotel Operations

Understanding Differences

Supervising Operations

Education

College diploma

Tools

MS Office

Job description

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as-

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used

Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results