Receptionist

AL BADDAD CAPITAL LLC; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

AL BADDAD CAPITAL LLC in Dubai is seeking a receptionist to deliver a professional front-desk experience for visitors, employees, clients and partners. You will manage calls, direct inquiries, greet guests, maintain the visitor log and support HR and administration with daily tasks.

The role requires a presentable, customer-oriented approach, 2–3 years of relevant experience, and proficiency with MS Office.

Qualifications

• Minimum 2–3 years of experience in reception/front office or administrative roles.
• Strong communication and customer-service skills.
• UAE corporate environment experience is an advantage.
• Proficiency with MS Office.

Responsibilities

• Welcome and greet visitors, clients and employees in a professional and courteous manner.
• Manage the reception area, ensuring it is clean, organized, and presentable.
• Answer, screen and transfer incoming calls to appropriate departments.
• Receive, direct visitors and enforce company visitor procedures.
• Maintain the visitor log and issue passes when required.
• Coordinate meeting arrangements and assist with meeting room bookings.
• Receive, sort and distribute mail and courier deliveries.
• Provide administrative support to HR, Administration and other departments.
• Coordinate with Security regarding visitor access, parking and related matters.
• Support company events and employee activities as needed.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Attention to detail

Education

High school diploma

Bachelor's degree in Business Administration or Hospitality

Tools

MS Office (Word, Excel, Outlook)

Job description

Receptionist

The Receptionist is responsible for providing a professional welcoming and efficient front-desk service to visitors employees clients and business partners The role involves managing reception activities handling calls and correspondence coordinating visitors and providing general administrative support to ensure the smooth operation of the office

Key Responsibilities

• Welcome and greet visitors clients and employees in a professional and courteous manner
• Manage the reception area and ensure it is clean organized and presentable at all times
• Answer screen and transfer incoming telephone calls to the appropriate departments or employees
• Receive and direct visitors ensuring that company visitor procedures are followed
• Maintain the visitor log and issue visitor passes when required
• Notify concerned employees when their visitors arrive and coordinate meeting arrangements
• Receive sort and distribute incoming mail courier deliveries and documents
• Coordinate outgoing courier services and maintain relevant records
• Respond to general inquiries and provide accurate information or direct inquiries to the appropriate department
• Manage meeting room bookings and assist with meeting arrangements when required
• Provide administrative support to HR Administration and other departments as assigned
• Maintain updated contact lists reception records and other relevant documentation
• Assist with office supplies and coordinate requests related to reception and common areas
• Maintain confidentiality when handling company employee visitor or business-related information
• Coordinate with Security regarding visitor access parking and other reception-related matters
• Support company events meetings and employee activities when required
• Follow all company policies procedures health and safety requirements and professional standards
• Perform any other duties and responsibilities assigned by the management

Qualifications Experience

High school diploma or bachelor s degree in business administration Hospitality or a related field is preferred

Minimum 2 3 years of experience in reception front office customer service or administrative roles

Previous experience in a corporate environment is preferred UAE experience is an advantage

Working Conditions

The position is primarily office-based and requires regular interaction with employees visitors clients suppliers and other external parties The Receptionist is expected to maintain a professional image and provide a high standard of customer service at all times

Skills & Competencies

• Excellent verbal and written communication skills.
• Professional and pleasant personality with strong customer-service skills.
• Good telephone etiquette and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and prioritize daily activities.
• Good knowledge of MS Office (Word, Excel, Outlook).
• Good English communication skills; Arabic is an advantage.
• Professional appearance and positive attitude.
• Ability to handle confidential information with discretion.
• Strong attention to detail and follow-up skills.
• Ability to work independently as well as part of a team.
• Ability to remain calm and professional under pressure.

Key Performance Indicators (KPIs)

• Professional and timely handling of visitors and incoming calls.
• Effective management of reception and visitor records.
• Accuracy and timely distribution of correspondence and courier items.
• Positive feedback from visitors, employees, and business partners.
• Compliance with company reception, security, and administrative procedures.
• Timely completion of assigned administrative tasks.