Front Desk, Admin & Sales Coordinator – Marketing & Design Agency

AL RESALAH DESIGN L.L.C; Sharjah; Hybrid; AED 89,000 - 134,000; Full time

Job summary

AL RESALAH DESIGN L.L.C in Sharjah is seeking a Front Desk, Admin & Sales Coordinator to manage reception, admin tasks, and assist sales and client communications.

You will prepare quotations, invoices, follow up on payments, and support lead management while coordinating with marketing and design teams.

This role offers a hybrid work model with 4 days in the office and 1 day remote.

Qualifications

• 1–3 years of experience in administration, reception, customer service, sales coordination, or a similar role.
• Currently living in Sharjah is preferred.
• Arabic speaker is preferred, with good spoken and written English.
• Strong communication and interpersonal skills.
• Good knowledge of billing, invoicing, quotations, and payment follow-ups.
• Experience with WhatsApp Business and CRM/customer databases is an advantage.

Responsibilities

• Welcome and assist clients and visitors in a professional manner.
• Manage reception and handle incoming calls, WhatsApp messages, emails, and client inquiries.
• Schedule meetings, appointments, and client follow-ups. Prepare quotations, invoices, receipts, and payment records.
• Follow up with clients regarding pending payments and outstanding invoices.
• Maintain organized client records, documents, quotations, and payment information.
• Receive and qualify new client inquiries and direct to the appropriate team member.
• Follow up with potential clients through WhatsApp, phone calls, and email.
• Support the sales process and help convert qualified leads into clients.
• Coordinate between clients and marketing, social media, and design teams.
• Prepare basic daily and weekly sales and administrative reports.
• Assist with basic marketing and social media administrative tasks when required.
• Support management with general administrative and operational tasks.

Skills

Client communication

Sales coordination

Organization

Time management

Attention to detail

Arabic language

English language

Education

High school diploma

Business administration or marketing degree (preferred)

Tools

Microsoft Office

Google Workspace

CRM software

WhatsApp Business

Job description

• We are a growing marketing and design agency in Sharjah looking for a professional, organized, and customer-focused Front Desk, Admin & Sales Coordinator to join our team.
• The ideal candidate will be responsible for managing reception and day-to-day administrative tasks while also supporting client communication, billing, sales follow-ups, and lead management. Key Responsibilities Welcome and assist clients and visitors in a professional manner.
• Manage reception and handle incoming calls, WhatsApp messages, emails, and client inquiries. Schedule meetings, appointments, and client follow-ups. Prepare and manage quotations, invoices, receipts, and payment records.
• Follow up with clients regarding pending payments and outstanding invoices. Maintain organized client records, documents, quotations, and payment information. Receive and qualify new client inquiries and direct them to the appropriate team member.
• Follow up with potential clients through WhatsApp, phone calls, and email. Support the sales process and help convert qualified leads into clients.
• Coordinate between clients and the marketing, social media, and design teams. Maintain a database of leads, prospects, clients, quotations, and sales activities. Prepare basic daily and weekly sales and administrative reports.
• Assist with basic marketing and social media administrative tasks when required. Support management with general administrative and operational tasks.
• Requirements & Qualifications 1–3 years of experience in administration, reception, customer service, sales coordination, or a similar role. Currently living in Sharjah is preferred. Arabic speaker is preferred, with good spoken and written English.
• Strong communication and interpersonal skills. Professional and confident when dealing with clients. Good knowledge of billing, invoicing, quotations, and payment follow-ups. Good knowledge of Microsoft Office and/or Google Workspace.
• Experience with WhatsApp Business and CRM/customer databases is an advantage. Strong organizational and time-management skills. Excellent follow-up skills and attention to detail. Ability to multitask and work in a fast-paced environment.
• Sales-oriented mindset with the confidence to communicate with potential clients. Basic understanding or interest in marketing, social media, branding, and design services is a strong advantage.
• Working Schedule 5 working days per week 4 days working from the office in Sharjah Thursday: Remote working Friday: Weekly day off Working hours: 8 hours per day Break: 1 hour per working day Salary & Commission Competitive salary based on experience and qualifications Attractive sales commission will be provided based on performance and successful client conversions.
• Opportunity to grow with a new and expanding marketing & design company. Preferred Candidate We are looking for someone who is friendly, presentable, responsible, organized, and confident in dealing with clients.
• The ideal candidate should be comfortable handling administrative responsibilities while actively supporting sales and client acquisition.
• Location: Sharjah - Butina, UAE Work Model: 4 days office + 1 day remote Employment Type: Full-time

Desired Candidate Profile

• High school diploma or equivalent; a degree in business administration or marketing is a plus.
• Proven experience in an administrative or front desk role, preferably within a creative or agency setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM software.
• Excellent organizational and time-management skills, with the ability to multitask effectively.