Receptionist

Emarat - Emirates Petroleum Company P.J.S.C; Dubai; On-site; AED 45,000 - 65,000; Full time

Job summary

Emarat - Emirates Petroleum Company P.J.S.C. is seeking a Receptionist to create a professional and welcoming first impression for visitors, customers, and employees. The role handles incoming calls, assists visitors, and provides administrative support while complying with security procedures.

Qualifications include a High School Certificate and 1–2 years in a receptionist or front desk role. Fluency in English and Arabic, strong communication, and professional presentation are required to

Qualifications

• High School Certificate required.
• 1–2 years of receptionist/front desk experience.
• Proficient in English and Arabic with strong communication.

Responsibilities

• Greet visitors, determine purpose, and direct to the right person.
• Answer and forward calls professionally and efficiently.
• Take and relay messages accurately when required.
• Manage incoming and outgoing calls.
• Confirm appointments and meetings.
• Provide general information about the organization and services.
• Ensure the reception area is clean, organized, and presentable.
• Follow security procedures including visitor sign-in and access control.
• Support general administrative tasks as assigned.

Skills

Bilingual English & Arabic

Customer service

Interpersonal skills

Professional appearance

Organization

Time management

Multitasking

Record keeping

Education

High School Certificate

Job description

Job Description

1. Job Purpose

The Receptionist is responsible for creating a professional and welcoming first impression for visitors, customers, and employees. The role serves as the first point of contact for the organization by handling incoming calls, assisting visitors, and ensuring smooth communication and administrative support while adhering to company security procedures.

Core Responsibilities

• Greet visitors, determine the purpose of their visit, and direct them to the appropriate person or department.


• Answer and forward incoming phone calls professionally and efficiently.


• Take and relay messages accurately when required.


• Manage incoming and outgoing calls.


• Confirm appointments and meetings.


• Provide general information about the organization, services, and departments to visitors and callers.


• Ensure the reception area is clean, organized, and presentable at all times.


• Follow company security procedures, including visitor registration, sign-in processes, and access control requirements.


• Support general administrative and clerical tasks as assigned.

Educational Qualifications

• High School Certificate

Experience

• 1 to 2 years of experience in a receptionist, customer service, front desk, or administrative support role.

Skills & Competencies

• Good communication skills in both English and Arabic (spoken and written).


• Strong customer service and interpersonal skills.


• Professional appearance and manner.


• Good organizational and time management skills.


• Ability to handle multiple tasks and prioritize work effectively.


• Attention to detail and accuracy in record-keeping.


• Ability to maintain confidentiality and professionalism at all times.