Receptionist

BNAA ALGHAD CARPENTRY & STEEL WORKS CONTRACTING LLC; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

BNAA ALGHAD CARPENTRY & STEEL WORKS CONTRACTING LLC is seeking a Front Desk & Reception Manager to be the first point of contact in Dubai. You will welcome visitors and clients, maintain a hospitable environment, and ensure smooth front-office operations.

You will screen and direct calls, manage emails, handle mail and courier tasks, coordinate meetings, prepare documents, and support HR and admin tasks. The role requires strong Microsoft Office skills, organization, attention to detail, and

Qualifications

• Bachelor's degree in Business Administration or a related field.
• Minimum 2 years of experience in an administrative or receptionist role.
• Fresh graduates are encouraged to apply.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organizational and time-management skills.
• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities.
• Teamwork and collaboration.
• Ability to work under pressure and meet deadlines.
• Attention to detail and accuracy.

Responsibilities

• Welcome visitors, clients, and guests, ensuring a professional and hospitable environment.
• Screen, answer, and direct incoming calls on a multi-line phone system; manage and respond to general company emails.
• Monitor office security by issuing visitor badges, maintaining entry/exit logbooks, and managing building or parking access.
• Receive, sort, and distribute incoming mail, couriers, and packages while organizing outgoing correspondence.
• Coordinate appointment calendars, schedule internal meetings, and book meeting rooms.
• Prepare, draft, and organize company correspondence, reports, presentations, and documents.
• Maintain physical and digital filing systems, employee directories, and customer databases.
• Keep records updated accurately using Microsoft Office Suite.
• Monitor and maintain stock levels for office stationery, pantry items, and equipment.
• Liaise with suppliers, manage service agreements, and coordinate with maintenance or housekeeping staff for office upkeep.
• Assist in planning and executing internal corporate events, staff training, or client gatherings.
• Assist with HR tasks such as maintaining daily attendance tracking, logging leave, or coordinating with the Public Relations Officer (PRO) for work visas.
• Help process supplier invoices, post entries into systems (e.g., SAP), and process petty cash.

Skills

Communication skills

Microsoft Office proficiency

Organizational skills

Time management

Teamwork

Attention to detail

Customer service orientation

Problem-solving abilities

Education

Bachelor's degree in Business Administration or related field

Tools

SAP

Job description

Front Desk & Reception Management

First Point of Contact: Welcome visitors, clients, and guests, ensuring a professional and hospitable environment.

Communications: Screen, answer, and direct incoming calls on a multi-line phone system; manage and respond to general company emails.

Access & Security: Monitor office security by issuing visitor badges, maintaining entry/exit logbooks, and managing building or parking access.

Mail Operations: Receive, sort, and distribute incoming mail, couriers, and packages while organizing outgoing correspondence

Administrative & Clerical Support

Scheduling: Coordinate appointment calendars, schedule internal meetings, and book meeting rooms.

Documentation: Prepare, draft, and organize company correspondence, reports, presentations, and documents.

Record Keeping: Maintain both physical and digital filing systems, employee directories, and customer databases.

Data Entry: Keep records updated accurately using programs like the Microsoft Office Suite.

Office Management & Operations

Inventory Control: Monitor and maintain stock levels for office stationery, pantry items, and equipment.

Vendor Management: Liaise with suppliers, manage service agreements, and coordinate with maintenance or housekeeping staff for office upkeep.

Event Coordination: Assist in planning and executing internal corporate events, staff training, or client gatherings.

Departmental Assistance

HR Support: Assist with HR tasks such as maintaining daily attendance tracking, logging leave, or coordinating with the Public Relations Officer (PRO) for work visas.

Finance Assistance: Help process supplier invoices, post entries into systems (e.g., SAP), and process petty cash.

Desired candidate profile

Possesses a Bachelor's degree in Business Administration or a related field.

Holds a minimum of 2 years of experience in an administrative or receptionist role, demonstrating practical application of skills.

Fresh graduates are encouraged to apply.

Demonstrates proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), showcasing technical competency.

Exhibits exceptional organizational and time-management skills, ensuring efficient handling of multiple tasks.

Skills

Strong verbal and written communication skills.

Excellent problem-solving and analytical abilities.

Teamwork and collaboration.

Time management and organizational skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Ability to work under pressure and meet deadlines.

Attention to detail and accuracy.

Positive attitude and willingness to learn.

Customer service orientation.

Basic computer and digital literacy.