Process Associate Strategic Initiatives MENA Stores

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking a Pricing Operations professional to monitor and enhance pricing performance metrics. The ideal candidate will possess strong analytical and communication skills, alongside a bachelor's degree. Responsibilities include auditing pricing accuracy, analyzing data to drive improvements, and collaborating with internal teams. Experience with large data sets and proficiency in Microsoft Excel are essential, and knowledge of SQL is preferred. Join a team dedicated to empowering innovative grocery solutions.

Qualifications

• Ability to work at all levels with an eye for detail.
• Excellent accuracy in data handling and reporting.
• Ability to remain calm under pressure.
• Experience working with large data sets.
• Knowledge of Arabic language is preferred.

Responsibilities

• Monitor and ensure the accuracy of pricing analytics & operations.
• Audit and maintain quality metrics of assigned processes.
• Analyze data and implement corrective actions.
• Take ownership of operational challenges.

Skills

Detail-oriented

Problem-solving mindset

Strong analytical skills

Ability to multitask

Strong communication skills

Education

Bachelor’s degree in any discipline

Tools

Microsoft Office Suite

Excel

SQL

Job description

Overview

Interested in working on an innovative and high‑impact business that is changing the way customers think about grocery. The MENA Grocery team (UFG) is offering a role to own building new business from ground zero.

Job Overview

The Pricing Operations team at Amazon is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. As part of this team your primary responsibility will be monitoring pricing parameters and involve audit operation to identify products through continuous audit. Beyond day‑to‑day operations you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.

You will play a critical role in improving pricing performance metrics. This will require collaboration with various internal teams including program managers and vendor managers. The ideal candidate will have strong analytical and skills to handle daily operations and continuously drive process improvements and automation.

Qualifications

• Ability to work at all levels with an eye for detail to achieve process goals
• Detail‑oriented with excellent accuracy in data handling and reporting.
• Problem‑solving mindset with the ability to identify and implement process improvements.
• Willingness to take the initiative, handle additional responsibilities and travel as needed.
• Ability to remain calm under pressure and communicate clearly with internal stakeholders.

Key Job Responsibilities

• Monitor and ensure the accuracy of system outputs pricing analytics & operations team through audits and process improvement activities.
• Audit track and maintain the quality metrics of assigned processes. The individual will interact with the business automation & technology teams to help drive operational and system improvements.
• Take ownership of operational challenges, analyze data and implement corrective actions.
• The role might require work over weekend but not exceeding 5 days work week.

Bachelor’s degree in any discipline

Strong written and verbal communication skills.

Proficiency in Microsoft Office Suite particularly Excel.

Ability to multitask effectively in a fast‑paced environment and meet Amazon's high operational standards.

Basic knowledge of SQL queries is an advantage.

Experience working with large data sets and making data‑driven decisions.

Knowledge of Arabic language is preferred.

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Required Experience

IC