Pro Clerk

WASHMEN; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A modern laundry service provider in Dubai is seeking a PRO Clerk to support the Public Relations Officer. The role includes managing visa applications, maintaining accurate employee records, and ensuring compliance with UAE laws. Candidates should have a degree in Business Administration and experience in administrative roles within the UAE. Strong communication skills in English are necessary, and a UAE driving license is mandatory. This is a great opportunity for those seeking to contribute to a dynamic team.

Qualifications

• Experience in PRO, HR, or administrative roles (UAE experience Mandatory).
• Familiarity with UAE labor laws and immigration rules.

Responsibilities

• Prepare, submit, and track applications for visas, Emirates IDs, and labor contracts.
• Maintain organized employee files and government documentation.
• Support the PRO in scheduling appointments and communications.

Skills

Strong communication skills in English

UAE Driving License

Familiarity with UAE government portals

Proficiency in MS Office

Arabic communication skills

Education

Diploma or bachelor’s degree in Business Administration or related field

Job description

About Washmen
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.
Washmen operates in Dubai & Abu Dhabi and caters to more than 60,000 users. Washmen’s offices in Dubai, Beirut & Istanbul are home to a steadily growing team of young professionals.

Overview

The PRO Clerk supports the Public Relations Officer in handling all government‑related documentation and administrative tasks. This role ensures smooth processing of visas, permits, licenses, and other regulatory requirements while maintaining accurate records and compliance with local laws.

Key Responsibilities

Government Documentation & Processing

• Prepare, submit, and track applications for visas, Emirates IDs, labor contracts, and other government documents.
• Assist with renewals, cancellations, and amendments for employee and company records.
• Coordinate with government entities such as MOHRE, GDRFA, ICP, DHA, and other relevant authorities.

Administrative Support

• Maintain organized and up‑to‑date employee files and government documentation.
• Ensure all records are accurate, complete, and compliant with legal requirements.
• Collect required documents from employees and internal departments.

Coordination & Communication

• Support the PRO in scheduling appointments, government visits, and submissions.
• Follow up on pending applications and ensure timely completion of processes.
• Communicate updates and requirements to HR, management, and employees.

Compliance & Reporting

• Monitor expiry dates for visas, IDs, licenses, and permits.
• Prepare periodic reports on visa status, renewals, and compliance obligations.
• Stay updated on changes in UAE labor laws, immigration rules, and government procedures.

Experience & Qualifications

• Diploma or bachelor’s degree in Business Administration or related field.
• Experience in PRO, HR, or administrative roles (UAE experience Mandatory).
• Familiarity with UAE government portals (MOHRE, GDRFA, ICP, etc.).
• Strong communication skills in English; Arabic is a plus.
• Proficiency in MS Office (Word, Excel, Outlook).
• UAE Driving License(Mandatory).