Premium F&B Hostess – Guest-First Service

Accor; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Swissotel Al Murooj Dubai is seeking a courteous Front-of-House Host/ess for its Food & Beverage outlets. You will greet guests, seat them, and provide warm, professional service in a fast-paced hotel environment.

The role requires a college degree and at least one year of experience in a hostess or guest-facing hospitality position, plus excellent English and POS familiarity. The position is based in downtown Dubai, with a strong emphasis on service excellence.

Qualifications

• College graduate with strong customer service focus.
• Experience in a food & beverage hostess or guest-facing role.
• Proficient with computer systems and POS software.
• Excellent interpersonal communication and English language skills.
• Professional appearance and presentation.

Responsibilities

• Greet guests, manage host seating and assist guests smoothly.
• Promote efficiency, courtesy and high social skills at all times.
• Support guests and colleagues, maintaining a positive hotel image.
• Attend routine trainings and follow departmental procedures.
• Ensure proper hygiene, uniforms and cleanliness in the outlet.

Skills

Customer service

Interpersonal skills

English proficiency

POS systems

Education

College degree

Tools

POS systems

Job description

Swissotel Al Murooj Dubai is seeking a courteous Front-of-House Host/ess for its Food & Beverage outlets. You will greet guests, seat them, and provide warm, professional service in a fast-paced hotel environment.

The role requires a college degree and at least one year of experience in a hostess or guest-facing hospitality position, plus excellent English and POS familiarity. The position is based in downtown Dubai, with a strong emphasis on service excellence.