Polished Front-of-House Hostess | Dubai Dining

Accor Group; Dubai; On-site; AED 28,000 - 45,000; Full time

Job summary

Accor is seeking a polished Hostess - Front of House Dining in Dubai to welcome guests, coordinate seating, and support smooth food and beverage service at Swissotel Al Murooj. The role requires strong organization, POS knowledge, and adherence to restaurant standards in a busy Downtown Dubai setting.

The position offers full-time hours in Dubai, with responsibilities spanning guest reception, service coordination, and basic administrative tasks.

Qualifications

• The role requires 1+ year of hostess/front-of-house experience.
• ,

Responsibilities

• Welcome guests professionally and create a positive first impression.
• Coordinate seating according to availability and reservations.
• Maintain organized entrance area during operating hours.
• Assist with outlet preparation before service.
• Collaborate with Restaurant Manager and team for efficient front-of-house operations.
• Build courteous relationships with guests and anticipate needs.
• Maintain knowledge of menus, promotions, and hotel information.
• Support waitstaff with table prep and billing processes.
• Ensure smooth guest flow and accurate billing transfer.

Skills

Restaurant hostess operations

Front-of-house service

Guest greeting

Seating coordination

Guest relations

POS software

Micros system

Guest database management

Food and beverage service standards

Reservation support

Table allocation

Customer service

Menu knowledge

Promotion awareness

Guest complaint handling

Restaurant administration

Billing coordination

Inter-departmental communication

Food hygiene awareness

Health and safety procedures

Personal grooming standards

English communication

Shift flexibility

Sustainable hospitality practices

Tools

POS software

Micros system

Job description

Accor is seeking a polished Hostess - Front of House Dining in Dubai to welcome guests, coordinate seating, and support smooth food and beverage service at Swissotel Al Murooj. The role requires strong organization, POS knowledge, and adherence to restaurant standards in a busy Downtown Dubai setting.

The position offers full-time hours in Dubai, with responsibilities spanning guest reception, service coordination, and basic administrative tasks.