F&B Hostess: Warm, Attentive Guest Care & Seatings

AccorHotels Middle East; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Swissotel Al Murooj Dubai is seeking a courteous F&B hostess to greet guests, manage seating and support the restaurant team with up-selling and guest relations. You will interact with guests, present menus, take orders, and ensure seamless service throughout the shift.

The role requires minimum one year in a guest-facing hospitality role, strong English skills, and familiarity with POS systems. A professional appearance and reliability are essential for success in this fast-paced hotel

Qualifications

• College Graduate.
• Minimum one year of proven experience in a Food & Beverage hostess position or equivalent guest-facing hospitality role.
• Proficiency in computer systems and POS software applications.
• Demonstrated excellence in customer service and interpersonal communication.
• Strong command of English, both written and verbal.

Responsibilities

• Greet guests and manage seating with a warm, professional demeanor.
• Promote the outlet’s offerings and provide menu recommendations.
• Maintain high standards of personal hygiene and appearance.
• Coordinate with hostess and cashier to ensure accurate billing and smooth service.
• Assist in training and development activities as required.

Skills

Customer service

Interpersonal communication

English proficiency

Education

College Graduate

Tools

POS software

Job description

Swissotel Al Murooj Dubai is seeking a courteous F&B hostess to greet guests, manage seating and support the restaurant team with up-selling and guest relations. You will interact with guests, present menus, take orders, and ensure seamless service throughout the shift.

The role requires minimum one year in a guest-facing hospitality role, strong English skills, and familiarity with POS systems. A professional appearance and reliability are essential for success in this fast-paced hotel