Guest Experience Waiter: Warm Service & Guest Delight

AccorHotels Middle East; Dubai; On-site; AED 52,000 - 60,000; Full time

Job summary

Swissotel Al Murooj in Dubai seeks a professional waiter to deliver exceptional F&B service at the hotel’s outlets. You will engage with guests, present menus, take orders and ensure seamless guest experiences, working under supervision within the F&B team.

The role requires at least 1 year in a waiter or equivalent role, strong English, POS familiarity, and a polished, hygienic appearance. Dubai location; strong hospitality culture and career growth.

Qualifications

• College Graduate.
• Minimum 1 year of professional experience in waiter or equivalent F&B service.
• Proficiency in computer systems and POS software applications.
• Excellence in hospitality standards.
• Strong command of English (written and spoken).
• Knowledge of F&B service protocols and etiquette.
• Commitment to highest personal hygiene and professional appearance.

Responsibilities

• Promote efficiency, confidence and high social skills.
• Promote good inter-departmental relations.
• Maintain a pleasant manner and promote aPositive company image to guests and colleagues.
• Demonstrate pride in the workplace and personal appearance.
• Assist the Assistant/Restaurant Manager in assigned tasks.
• Interact with guests to ensure service excellence.
• Know menus and promotions; provide recommendations to guests.

Skills

Proficiency in computer systems

POS software proficiency

Hospitality standards

English language

Education

College Graduate

Tools

MICROS POS

Job description

Swissotel Al Murooj in Dubai seeks a professional waiter to deliver exceptional F&B service at the hotel’s outlets. You will engage with guests, present menus, take orders and ensure seamless guest experiences, working under supervision within the F&B team.

The role requires at least 1 year in a waiter or equivalent role, strong English, POS familiarity, and a polished, hygienic appearance. Dubai location; strong hospitality culture and career growth.