Operations Executive UAE Amazon Now

TALENTMATE; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch is seeking an experienced Operations Lead to join Amazon Now-style last mile operations in the UAE. You will supervise end-to-end store operations, collaborate with DSPs, and ensure safety, attendance and performance standards are applied fairly across sites.

You will drive daily performance, deliver training plans, run 4M and 5S audits, and stand in for the Area Manager when needed.

Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing.
• Strong analytical skills and attention to detail with effective communication.
• Proficiency in Microsoft Excel or equivalent spreadsheet tools.

Responsibilities

• Manage end-to-end daily operations for one large site or multiple sites.
• Meet customer-facing metrics while controlling costs and ensuring safety.
• Drive performance management and implement training plans for associates.
• Continuously improve operations processes and achieve performance gains.
• Conduct 4M and 5S audits at stores daily; stand-in for Area Manager.

Skills

Customer-facing experience

Analytical skills

Excel

Tools

Microsoft Excel

Job description

Description

Job Description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:

Managing, On a Daily Basis, End To End Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations

Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for associates.

Continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M and 5S audits for the stores on a daily basis.

Stand-in for Area Manager.

Basic Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Can demonstrate proficiency in Microsoft Excel or equivalent spreadsheet tools

Preferred Qualifications

• Knowledge of Lean, Kaizen, Six Sigma concepts
• A self-motivated person with the ability to motivate the associates/team members.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
• Good people management, analytical and problem solving skills.
• Knowledge of SQL would be advantageous.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Q Express Documents Transport LLC - Dubai South Branch - L14

Job ID: A10531017

Job Details

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.aboutamazon.com/ Job Function: Operations Management Company Industry/ Sector: Other

About The Company

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