Operations Executive, Amazon Now, UFG

Amazon Inc.; Dubai; On-site; AED 268,000 - 402,000; Full time

Job summary

Amazon Inc. in Dubai is seeking an experienced Operations Lead to manage end-to-end last mile store operations and DSP partnerships. You will drive performance, coach teams, and ensure safety while meeting customer-facing metrics and cost targets.

Responsibilities include 4M/5S audits, training plans, and acting as stand-in for Area Manager. The role requires a bachelor's degree and relevant experience in warehousing or logistics, with fluency in English.

Qualifications

• Bachelor's degree in a related field or equivalent.
• Experience in warehousing, logistics or manufacturing.
• Experience with Microsoft Office products.

Responsibilities

• Manage end-to-end operations daily for one large site or multiple sites.
• Meet customer-facing metrics while controlling costs and maintaining safety.
• Drive performance management and develop training plans for associates.
• Continuously improve operations and achieve performance targets.
• Conduct 4M and 5S audits daily.
• Stand-in for Area Manager.

Skills

People management

Leadership

Operations

MS Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job ID: 10571684 | Q Express Documents Transport LLC - Dubai South Branch - L14

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

• Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations
• Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for associates.
• Continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M and 5S audits for the stores on a daily basis.
• Stand-in for Area Manager.

Basic Qualifications

• Bachelor's degree
• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Speak, write, and read fluently in English
• Bachelor's degree or equivalent, or 5+ years of people management leading teams of 20 experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.