Operations Executive, Amazon Now(UAE), UFG

Amazon; Dubai; On-site; AED 300,000 - 500,000; Full time

Job summary

Amazon Now is seeking an Operations Lead in Dubai to manage end-to-end daily operations for large sites or multiple locations. The role focuses on meeting customer-facing metrics, maintaining safety and morale, and driving performance through training and development plans.

Daily audits (4M/5S) and acting as Area Manager are part of the responsibilities. The ideal candidate has a Bachelor's degree and experience in e-commerce retail or logistics, with fluent English proficiency.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in e-commerce retail or advertising.
• Experience in warehouse operations and logistics or equivalent.
• Fluent in English (speaking, reading, writing).

Responsibilities

• Manage end-to-end daily operations for either one large site or multiple sites.
• Meet customer-facing metrics while controlling costs and maintaining safety and morale.
• Drive performance management and training/development plans for associates.
• Continuously improve the operations process and attain a sustained level of performance improvement.
• Conduct 4M and 5S audits for the stores daily.
• Stand-in for Area Manager.

Skills

Team leadership

Operations management

English language

Education

Bachelor's degree

Job description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA If so Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery helps us build and run this new service for our customers run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies including attendance tracking are implemented and administered fairly and consistently. This includes motivating coaching reporting and providing feedback of associates performance including under the roof/on the road productivity quality and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

Were seeking a Team lead for Amazon Now this role you will be responsible for:

• Managing on a daily basis end to end operations for either one large site or a combination of small sites supervising store operations:
• Meeting customer facing metrics while maintaining cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for associates.
• Continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M and 5S audits for the stores on a daily basis.
• Stand-in for Area Manager.

• Bachelors degree
• Experience in e-commerce retail or advertising
• Experience in warehouse operations and logistics or equivalent
• Speak write and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

IC