Operations Executive UFG Last mile, Amazon Now, UFG

Jobsatdubai; Dubai; On-site; AED 150,000 - 230,000; Full time

Job summary

Amazon UAE Ultra Fast Grocery (UFG) is building a fast-delivery operation in the UAE. We are seeking an Operations Lead to manage end-to-end last mile processes across multiple stores, ensuring on-time delivery and safety.

You will lead teams and DSP partners, drive performance improvements, and implement training plans. The role requires a Bachelor's degree, strong communication, and SQL knowledge; travel across UAE is expected.

Join a fast-growing team shaping new business models in MENA.

Qualifications

• Bachelor's degree holder with experience in warehousing, logistics or manufacturing.
• Strong written and verbal communication skills.
• Proficiency in MS Excel.
• Ability to travel within UAE.

Responsibilities

• Oversee end-to-end last mile operations for multiple sites daily.
• Meet customer-facing metrics while targeting costs and safety.
• Drive performance management and training plans for DS/DA teams.
• Collaborate with DSP to improve processes and performance.
• Conduct 4M/5S and safety audits at stores daily.

Skills

Team leadership

Communication

MS Excel

Last mile operations

Problem solving

Education

Bachelor's degree in relevant field

Tools

SQL

Job description

Operations Executive UFG Last mile, Amazon Now, UFG

DESCRIPTION

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.

Key job responsibilities
We’re seeking a Team lead for UFG Last mile operations in UAE. In this role, you will be responsible for:

Managing, on a daily basis, end to end last mile operations for a combination of small sites, supervising last mile dispatch operations:

Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.

Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

BASIC QUALIFICATIONS

A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
Strong communication skills (written and verbal).
Proficiency in MS Excel.
Ability travel to different stores within UAE.

PREFERRED QUALIFICATIONS

A self-motivated person with the ability to motivate the associates/team members.
Strong execution skills, action oriented, go getter.
Resourceful to identify the way to get things done using limited resources.
Ability to work under pressure situations.
Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
Good people management skills.
Good analytical and problem solving skills.
1-3 yrs of experience in managing a process and people as a lead.
Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

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