Operations Executive, Amazon Now, UFG

Amazon; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Amazon Now Operations in the United Arab Emirates (Dubai) seeks an experienced Operations Lead to drive end-to-end store and DSP last-mile activities, ensuring policies are followed and performance targets are met. You will mentor teams, implement training, and oversee attendance and safety standards to deliver fast, reliable service.

You will lead performance management, conduct regular 4M/5S audits, and stand in for Area Manager when required, helping Amazon achieve its customer obsession in a

Qualifications

• Fluent English language skills required.

Responsibilities

• Managing end-to-end operations for a large site or multiple sites, including supervising store operations.
• Meet customer-facing metrics while maintaining safety and morale.
• Drive performance management and develop training plans for associates.
• Continuously improve operations processes and performance.
• Conduct 4M and 5S audits daily.
• Serve as stand-in for Area Manager.

Skills

Fluent English

Job description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

• Managing, On a Daily Basis, End To End Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
• Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for associates.
• Continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M and 5S audits for the stores on a daily basis.
• Stand-in for Area Manager.

Basic Qualifications

• Speak, write, and read fluently in English

Preferred Qualifications

• Good people management skills. Good analytical and problem solving skills. 1-3 yrs of experience in managing a process and people as a lead.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- Q-Express Documents Transport - G25

Job ID: A10504684