Night Front Office Manager: Overnight Hospitality Lead

Rixos Hotels Gulf; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Rixos Hotels Gulf in Abu Dhabi is seeking a Night Manager to oversee all Front Office activities during the night shift, ensuring smooth check-in and check-out, and maintaining guest satisfaction.

You will coordinate with Housekeeping, Security and Engineering, manage room availability, and ensure proper shift handover to the morning team, using PMS and Night Audit procedures; English proficiency required.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• 3–5 years of Front Office experience, supervisory or managerial.
• Night Manager or Duty Manager experience is a plus.
• Good knowledge of hotel Property Management Systems (PMS).
• Strong knowledge of Night Audit procedures.
• Excellent communication and guest-handling skills.
• Strong leadership, problem-solving, and decision-making abilities.
• Ability to work independently during night shifts.
• Excellent command of English; additional languages are an advantage.

Responsibilities

• Oversee all Front Office activities during the night shift.
• Ensure smooth check-in and check-out procedures.
• Monitor room availability, room assignments, and occupancy levels.
• Ensure all guest requests are handled promptly and professionally.
• Coordinate with Housekeeping, Security, Engineering, and other departments.
• Ensure proper shift handover and communication with the morning team.

Skills

Communication

Leadership

Guest Service

Night Audit

PMS Knowledge

Independent Work

English Proficiency

Education

Diploma or degree in Hospitality Management

Tools

PMS

Job description

Rixos Hotels Gulf in Abu Dhabi is seeking a Night Manager to oversee all Front Office activities during the night shift, ensuring smooth check-in and check-out, and maintaining guest satisfaction.

You will coordinate with Housekeeping, Security and Engineering, manage room availability, and ensure proper shift handover to the morning team, using PMS and Night Audit procedures; English proficiency required.