Night Duty Manager — Luxury Guest Experience Lead

Supreme Holdings Limited; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Anantara Downtown Dubai is seeking a proactive Duty Manager to lead guest services, oversee overnight operations, and ensure all reservations and VIP arrivals are handled smoothly.

The ideal candidate will excel in guest relations, team leadership, and coordination with housekeeping, F&B, and front desk to uphold the hotel’s luxury standards.

This on-site role places you at a premier Dubai destination within Anantara Hotels & Resorts, offering professional growth within a global luxury brand.

Qualifications

• Experience in hotel front office operations and guest services.
• Ability to perform overnight shifts and night audits.
• Strong communication and problem-solving skills.

Responsibilities

• Act as main point of guest contact 24 hours.
• Monitor night arrivals and ensure requests are fulfilled.
• Perform night audit in line with resort procedures.
• Coordinate housekeeping and service briefings.

Skills

Guest service

Night audit

VIP handling

Reservations management

Team training

Job description

Anantara Downtown Dubai is seeking a proactive Duty Manager to lead guest services, oversee overnight operations, and ensure all reservations and VIP arrivals are handled smoothly.

The ideal candidate will excel in guest relations, team leadership, and coordination with housekeeping, F&B, and front desk to uphold the hotel’s luxury standards.

This on-site role places you at a premier Dubai destination within Anantara Hotels & Resorts, offering professional growth within a global luxury brand.