Multi-Property Group Coordinator (Sales)

Marriott Hotels Resorts; Dubai; On-site; AED 45,000 - 60,000; Full time

Job summary

A leading hotel chain in Dubai is seeking an Office Support role dedicated to Sales & Marketing. You'll perform general office duties, prepare sales documents, and serve as the main point of contact for clients. The ideal candidate has a high school diploma and at least one year of related experience, with a strong focus on customer service. Join us to help enhance guest loyalty and maximize revenue.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.
• Ability to comply with quality assurance expectations.

Responsibilities

• Perform general office duties to support Sales & Marketing.
• Prepare sales-related documents throughout the sales process.
• Serve as the point of contact for clients and respond to inquiries.

Skills

General office duties

Sales techniques

Customer service

Communication skills

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter retrieve reconcile and verify information (e.g. commissions leads third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g. hours of operation rates and room types packages promotions entertainment restaurants special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisor Experience: No supervisory experience.
• License or Certification: None.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience

IC