Multi-Platform Onsite IT Desk Support Specialist

HCLTech; United Arab Emirates; On-site; AED 90,000 - 130,000; Full time

Job summary

HCLTech in Dubai, United Arab Emirates, is seeking a full-time on-site Technical Support specialist to provide on-site and remote assistance across Windows, Mac OSX, Linux, iOS, and Android platforms. You will troubleshoot hardware and software issues, resolve connectivity problems, and assist with system configurations.

You will work with global IT specialist teams to support servers, networking gear, and related equipment, and you will use ServiceNow ITSM for incident management.

Qualifications

• Provide end-user technical support across Windows, Mac, Linux, iOS, and Android platforms, including troubleshooting, system configuration, connectivity resolution, and OEM warranty coordination.
• Servicenow as ITSM

Responsibilities

• Provide end-user technical support across Windows, Mac, Linux, iOS, and Android platforms, including troubleshooting, system configuration, connectivity resolution, and OEM warranty coordination.

Skills

Windows

Mac OSX

Linux

iOS

Android

Tools

ServiceNow ITSM

Job description

HCLTech in Dubai, United Arab Emirates, is seeking a full-time on-site Technical Support specialist to provide on-site and remote assistance across Windows, Mac OSX, Linux, iOS, and Android platforms. You will troubleshoot hardware and software issues, resolve connectivity problems, and assist with system configurations.

You will work with global IT specialist teams to support servers, networking gear, and related equipment, and you will use ServiceNow ITSM for incident management.