Marina Operations Clerk — Guest Service & Admin

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 45,000 - 78,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative support to the Marina Operations team. The role focuses on accurate record-keeping, documentation coordination, scheduling support, and handling guest and operational inquiries.

Reporting to the Director - Marina Operations, you will help maintain records, update operational information, and ensure timely processing of departmental processes.

Qualifications

• High school diploma or equivalent required.
• Two to three years of administrative/clerical experience.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Experience with reservation or marina systems is advantageous.
• Strong organization and attention to detail essential.

Responsibilities

• Maintain marina records including berth reservations, guest logs, permits, contracts, and service requests.
• Enter, update, and maintain information in company and marina systems.
• Prepare reports, correspondence, forms, and operational documentation.
• Assist guests, vessel owners, crews via phone, email, or in person.
• Provide accurate information on marina facilities, services, rates, and policies.
• Support scheduling of vessel arrivals/departures and marina services.
• Coordinate administrative requests with vendors and service providers.
• Assist with calendars, records, and internal meeting schedules.
• Support billing through invoices, receipts, and transaction docs; assist cashiering as needed.
• Reconcile daily transactions and report discrepancies to supervisor.
• Maintain a professional, organized marina office environment.

Skills

Organizational skills

Time management

Customer service

English proficiency

Education

High school diploma

Diploma in Business Administration

Tools

MS Office

Reservation systems

Marina management software

Job description

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative support to the Marina Operations team. The role focuses on accurate record-keeping, documentation coordination, scheduling support, and handling guest and operational inquiries.

Reporting to the Director - Marina Operations, you will help maintain records, update operational information, and ensure timely processing of departmental processes.