Clerk - Marina Operations

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative support to the Marina Operations team. The role focuses on maintaining accurate records, coordinating documentation, and assisting with guest and operational inquiries.

Reporting to the Director - Marina Operations, the Clerk will help with scheduling, billing, and daily administration to ensure efficient marina operations and uphold Wynn standards for guest service.

Qualifications

• High school diploma or equivalent required.
• Diploma or vocational qualification in Business Administration, Hospitality Management, Tourism, or related field is an advantage.
• Two to three years of experience in administrative/clerical roles, preferably in hospitality or marina operations.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Experience with reservation, property management or marina management systems is advantageous.

Responsibilities

• Maintain marina records (berth reservations, guest logs, permits, contracts, service requests).
• Enter, update and maintain information in company/marina systems.
• Prepare reports, correspondence, and operational documents.
• Assist guests, vessel owners, crews via phone, email, and in person.
• Provide information on marina facilities, services, procedures, rates, and policies.
• Support scheduling of vessel arrivals/departures and marina services.
• Coordinate administrative requests with vendors and service providers.
• Assist with calendars, records, and internal meeting schedules.
• Support billing through invoices, receipts, and transaction documents.
• Assist with cashiering and payment processing when required.
• Reconcile daily transactions and report discrepancies to supervisor.

Skills

MS Office

Customer service

Organizational skills

English proficiency

Education

High school diploma

Diploma in Business / Hospitality (adv.)

Tools

Reservation systems

Marina management software

Microsoft Excel

Job description

Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will belocated50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Clerk - Marina Operations to provide administrative and clerical support to the Marina Operations team.

This role is responsible for maintaining accurate records, coordinating documentation, supporting scheduling activities, and assisting with guest and operational inquiries. Reporting to the Director - Marina Operations, the Clerk will contribute to the efficient day-to-day administration of the marina by ensuring records are maintained accurately, operational information is updated, and departmental processes are completed in a timely and professional manner.

With a strong focus on organization, accuracy, and guest service, this role will play an important part in supporting the smooth operation of the marina while upholding the service standards and attention to detail that define the Wynn experience.

Responsibilities

The primary duties and responsibilities of this role are:

• Maintain and organize marina records, including berth reservations, guest logs, permits, contracts, and service requests.
• Accurately enter, update, and maintain information within approved company and marina systems.
• Prepare reports, correspondence, forms, and operational documentation as required.
• Assist guests, visitors, vessel owners, and crews by responding to inquiries via telephone, email, and in person.
• Provide accurate information regarding marina facilities, services, operating procedures, rates, and policies.
• Support the scheduling of vessel arrivals and departures, maintenance activities, and marina services.
• Coordinate administrative requests, appointments, and deliveries with vendors, contractors, and service providers.
• Assist with maintaining departmental calendars, records, and internal meeting schedules.
• Support billing administration through the preparation of invoices, receipts, and transaction documentation.
• Assist with cashiering functions and payment processing when required.
• Reconcile daily transactions and report discrepancies promptly to the appropriate supervisor.
• Maintain a professional, organized, and efficient marina office environment.
• Handle confidential guest, company, and operational information with discretion and professionalism.
• Assist with shift handovers, operational updates, and administrative reporting.
• Ensure compliance with all company policies, marina procedures, safety requirements, and security protocols.
• Deliver service consistent with Wynn standards while supporting marina operations and guest satisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• High school diploma or equivalent required.
• Diploma or vocational qualification in Business Administration, Hospitality Management, Tourism, or a related field is an advantage.
• Two to three years of experience in an administrative, clerical, or office support role, preferably within hospitality, marina operations, tourism, or a related service environment.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience with reservation, property management, administrative, or marina management systems is advantageous.
• Strong organizational, time-management, and record-keeping skills with exceptional attention to detail.
• Excellent written and verbal communication skills in English; additional languages are an advantage.
• Strong customer service skills with a professional, courteous, and service-oriented approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to handle confidential information with discretion and professionalism.
• Comfortable interacting with guests, vessel owners, crews, contractors, and operational teams.
• Willingness to work a rotating shift pattern, including weekends and public holidays, in line with operational requirements.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offeranexcellent leave policy, incentive programs, and other employee benefits. The result is a package that makes thisrolehighly attractive tooutstandingapplicantsseekinga career withWynn Resorts, in theglobalhospitality industry.