Marina Operations Clerk: Guest Service & Admin

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative support to the Marina Operations team. The role focuses on maintaining accurate records, coordinating documentation, and assisting with guest and operational inquiries.

Reporting to the Director - Marina Operations, the Clerk will help with scheduling, billing, and daily administration to ensure efficient marina operations and uphold Wynn standards for guest service.

Qualifications

• High school diploma or equivalent required.
• Diploma or vocational qualification in Business Administration, Hospitality Management, Tourism, or related field is an advantage.
• Two to three years of experience in administrative/clerical roles, preferably in hospitality or marina operations.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Experience with reservation, property management or marina management systems is advantageous.

Responsibilities

• Maintain marina records (berth reservations, guest logs, permits, contracts, service requests).
• Enter, update and maintain information in company/marina systems.
• Prepare reports, correspondence, and operational documents.
• Assist guests, vessel owners, crews via phone, email, and in person.
• Provide information on marina facilities, services, procedures, rates, and policies.
• Support scheduling of vessel arrivals/departures and marina services.
• Coordinate administrative requests with vendors and service providers.
• Assist with calendars, records, and internal meeting schedules.
• Support billing through invoices, receipts, and transaction documents.
• Assist with cashiering and payment processing when required.
• Reconcile daily transactions and report discrepancies to supervisor.

Skills

MS Office

Customer service

Organizational skills

English proficiency

Education

High school diploma

Diploma in Business / Hospitality (adv.)

Tools

Reservation systems

Marina management software

Microsoft Excel

Job description

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative support to the Marina Operations team. The role focuses on maintaining accurate records, coordinating documentation, and assisting with guest and operational inquiries.

Reporting to the Director - Marina Operations, the Clerk will help with scheduling, billing, and daily administration to ensure efficient marina operations and uphold Wynn standards for guest service.