Marina Dock Attendant: Safe Berthing & Guest Service

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Wynn Al Marjan Island invites applications for a Dock Attendant - Marina Operations. Based in Ras Al Khaimah, you will assist with berthing, vessel movements, and guest service around the marina.

Key duties include safety, routine inspections, mooring, and coordinating with teams to deliver a seamless guest experience. English fluency is essential; VHF license preferred. Rotating shifts, including evenings and weekends, may be required.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of experience in marina operations, boating, water sports, hospitality, outdoor recreation, or related service environment.
• VHF Radio Operator's Licence preferred.
• Basic First Aid certification preferred.
• Fluency in spoken English; additional languages are an advantage.

Responsibilities

• Provide safe and professional berthing and unberthing assistance to vessels in accordance with established marina procedures.
• Support vessel arrivals, departures, and dockside operations while ensuring safety standards are maintained at all times.
• Monitor marina activity and promptly report operational, navigational, safety, or security concerns to the Marina Supervisor.
• Assist with handling mooring lines, fenders, and marina equipment as trained and authorized.
• Support the provision and recording of marina utility services, including water, power, and internet connections.
• Complete berth inspections, utility readings, operational records, and marina documentation accurately and in a timely manner.
• Communicate professionally with vessel owners, captains, crew, and marina guests while providing exceptional customer service.
• Provide guest services including baggage assistance, buggy coordination, package deliveries, and support for marina service requests.
• Assist with waste collection and other marina support services in accordance with operational procedures.
• Maintain the cleanliness and presentation of pontoons, docks, guest areas, workboats, service areas, and marina facilities.
• Conduct routine inspections related to safety, security, environmental compliance, and facility conditions.
• Support controlled marina access and coordinate with Security to report suspicious or unauthorized activity.
• Participate in emergency preparedness activities, drills, and incident response procedures as a member of the marina emergency response team.
• Assist with routine and corrective maintenance activities in coordination with the Maintenance team and Marina Supervisor.
• Conduct berth readiness checks and inspections of mooring systems, reporting deficiencies and concerns as required.
• Work collaboratively with marina, security, maintenance, and other resort teams to deliver a seamless guest experience.
• Participate in onboarding, operational, safety, emergency response, and service excellence training programs.

Skills

Guest service

Communication

Teamwork

Outdoor work

Safety awareness

Swimming

Education

High school diploma

VHF Radio Licence (preferred)

First Aid certification (preferred)

Tools

VHF Radio Equipment

Marina equipment handling

Job description

Wynn Al Marjan Island invites applications for a Dock Attendant - Marina Operations. Based in Ras Al Khaimah, you will assist with berthing, vessel movements, and guest service around the marina.

Key duties include safety, routine inspections, mooring, and coordinating with teams to deliver a seamless guest experience. English fluency is essential; VHF license preferred. Rotating shifts, including evenings and weekends, may be required.