Marina Concierge: Luxury Guest Services & Experiences

Wynn Al Marjan Island; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Competitive salary

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island seeks a Concierge - Marina Operations to greet marina guests and crew, manage arrivals/departures, and arrange dining, activities, and transport. The role works closely with marina and resort teams to deliver personalised service aligned with Wynn standards.

Ideal candidates have 3+ years in concierge or guest services in luxury settings, with strong English and professional presentation. Shift work including weekends is required in an outdoor marina environment.

Qualifications

• Diploma or vocational qualification in Hospitality or related field.
• Minimum three years in concierge or guest services.
• Experience in luxury hospitality, marina, yacht, or resort environment preferred.
• Excellent verbal and written English; additional languages are an advantage.
• Strong interpersonal, organizational, and multitasking abilities.
• Proven discretion handling confidential information.

Responsibilities

• Welcome marina guests and crew with information on facilities and services.
• Coordinate guest arrivals and departures with marina and resort teams.
• Arrange dining reservations, leisure activities, transport, and other services.
• Coordinate buggy services, baggage assistance, and transport requirements.
• Receive, record, and monitor guest requests with timely follow-up.
• Maintain guest profiles, preferences, and shift handover information.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Discretion

Education

Diploma in Hospitality

Tools

Office software

PMS/Reservation systems

Marina systems

Job description

Wynn Al Marjan Island seeks a Concierge - Marina Operations to greet marina guests and crew, manage arrivals/departures, and arrange dining, activities, and transport. The role works closely with marina and resort teams to deliver personalised service aligned with Wynn standards.

Ideal candidates have 3+ years in concierge or guest services in luxury settings, with strong English and professional presentation. Shift work including weekends is required in an outdoor marina environment.