Housekeeping Operations Coordinator

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

Wynn Al Marjan Island is seeking an Admin Assistant for Housekeeping to support daily operations, handle guest requests, and maintain accurate records and reports in a fast-paced luxury environment.

Fluent English is required. 2+ years of hospitality admin experience is preferred, with housekeeping experience welcome. Proficiency in Opera and FCS1, MS Office, and strong communication and organizational skills are essential.

Qualifications

• Fluent English
• 2+ years admin experience in hospitality/luxury is preferred
• Housekeeping experience preferred
• Knowledge of Opera & FCS1
• Strong MS Office skills
• Good communication, organization, and admin skills
• Able to work accurately in a fast-paced environment

Responsibilities

• Prepare daily reports and updates
• Handle calls requests and follow-ups
• Use Opera & FCS1 to track room status and service requests
• Monitor and follow up on trace reports
• Raise and track maintenance service requests
• Support room assignments and system updates
• Coordinate with Front Office on room status and priorities
• Manage leave records and communicate sick calls
• Monitor room turnover and report updates
• Support communication during PMS downtime
• Handle pest complaints and missing item logs
• Ensure proper shift handovers and office supplies
• Provide admin support to Housekeeping leadership
• Maintain professionalism confidentiality and compliance

Skills

Excellent communication

Organization skills

Administrative skills

Confidentiality

Attention to detail

Tools

Opera

FCS1

MS Office

Job description

Wynn Al Marjan Island is seeking an Admin Assistant for Housekeeping to support daily operations, handle guest requests, and maintain accurate records and reports in a fast-paced luxury environment.

Fluent English is required. 2+ years of hospitality admin experience is preferred, with housekeeping experience welcome. Proficiency in Opera and FCS1, MS Office, and strong communication and organizational skills are essential.