Marina Operations Clerk – Guest Service & Admin

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Salary in AED

Leave policy & benefits

Job summary

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative and clerical support to the Marina Operations team. This role focuses on accurate records, documentation, and guest inquiries to ensure smooth marina operations.

Reporting to the Director of Marina Operations, you will maintain records, update systems, and assist with scheduling, billing, and guest services while upholding Wynn standards and professional service.

Qualifications

• Two to three years of administrative or clerical experience.
• Experience in hospitality or marina operations preferred.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal English communication.
• Ability to handle confidential information with discretion.

Responsibilities

• Maintain marina records, including berth reservations, guest logs, permits, contracts, and service requests.
• Accurately enter, update and maintain information within approved company and marina systems.
• Prepare reports, correspondence, forms and operational documentation as required.
• Assist guests, visitors, vessel owners and crews by responding to inquiries via telephone, email and in person.
• Provide accurate information regarding marina facilities, services, procedures, rates and policies.
• Support the scheduling of vessel arrivals and departures, maintenance activities and marina services.
• Coordinate administrative requests, appointments and deliveries with vendors, contractors and service providers.
• Assist with maintaining departmental calendars, records and internal meeting schedules.
• Support billing administration through preparation of invoices, receipts and transaction documentation.
• Assist with cashiering functions and payment processing when required.
• Reconcile daily transactions and report discrepancies promptly to the appropriate supervisor.
• Maintain a professional, organized and efficient marina office environment.
• Handle confidential guest, company and operational information with discretion and professionalism.
• Assist with shift handovers, operational updates and administrative reporting.
• Ensure compliance with all company policies, marina procedures, safety requirements and security protocols.
• Deliver service consistent with Wynn standards while supporting marina operations and guest satisfaction.

Skills

Microsoft Office

Organizational skills

Time management

Customer service

English communication

Education

High school diploma

Business Administration (diploma)

Hospitality Management (diploma)

Tools

Reservation systems

Property management systems

Marina management systems

Job description

Wynn Al Marjan Island is seeking a Clerk - Marina Operations to provide administrative and clerical support to the Marina Operations team. This role focuses on accurate records, documentation, and guest inquiries to ensure smooth marina operations.

Reporting to the Director of Marina Operations, you will maintain records, update systems, and assist with scheduling, billing, and guest services while upholding Wynn standards and professional service.