Luxury Villa Host & Guest Concierge (Remote Island)

Desert Islands Resort & Spa by Anantara; Abu Dhabi; Presencial; AED 80.000 - 120.000; Jornada completa

Descripción de la vacante

Desert Islands Resort & Spa by Anantara in the United Arab Emirates seeks a proactive Front Office/Guest Relations professional to deliver personalised guest service from arrival to departure. You will be the main point of contact for villa and residence guests, coordinating with other departments to fulfil preferences and requests and ensuring a seamless, memorable stay.

The ideal candidate will have strong communication and interpersonal skills, the ability to anticipate guest needs, and a

Formación

• Previous experience in Front Office, Guest Relations or a similar hospitality role.
• Good communication and interpersonal skills.
• Ability to anticipate guest needs and provide personalised service.
• Strong organisational and time management abilities.

Responsabilidades

• Contact guests prior to arrival to understand their preferences and requirements.
• Prepare villas and residences according to guest preferences and standards.
• Welcome guests on arrival, escort to villas and introduce facilities.
• Coordinate guest requests with relevant departments and ensure timely follow-up.
• Provide personalised assistance during the stay, including dining and excursions.
• Handle guest feedback professionally and maintain accurate stay profiles.

Conocimientos

Front Office

Guest Relations

Communication

Hospitality

Descripción del empleo

Desert Islands Resort & Spa by Anantara in the United Arab Emirates seeks a proactive Front Office/Guest Relations professional to deliver personalised guest service from arrival to departure. You will be the main point of contact for villa and residence guests, coordinating with other departments to fulfil preferences and requests and ensuring a seamless, memorable stay.

The ideal candidate will have strong communication and interpersonal skills, the ability to anticipate guest needs, and a