Luxury Store Manager — Omnichannel & VIP Experience

Chalhoub Group; Dubai; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

health care

remote and flexible working policies

exclusive employee discounts

Job summary

Chalhoub Group in Dubai seeks an experienced Store Manager to drive sales and lead a dynamic team across luxury fashion, beauty and lifestyle brands. You will recruit and develop talent, deliver exceptional customer experiences, and implement omnichannel initiatives while upholding brand standards and SOPs.

The role offers opportunities to lead premium client relationships, maintain operational excellence, and contribute to a forward-thinking, inclusive luxury retail environment.

Qualifications

• Fluent in fashion and current trends.

Responsibilities

• Drive the store business and achieve sales targets.
• Lead and develop the store team to execute brand standards.
• Cultivate VIP clienteling and premium customer relationships.
• Ensure omnichannel integration across physical and digital touchpoints.
• Maintain SOPs and store operations excellence.
• Analyse traffic and optimize floor coverage and visual merchandising.

Skills

Store management

Team leadership

Customer experience

Sales targets

Omnichannel

Tools

Clienteling app

OMS

WhatsApp Business

Job description

Chalhoub Group in Dubai seeks an experienced Store Manager to drive sales and lead a dynamic team across luxury fashion, beauty and lifestyle brands. You will recruit and develop talent, deliver exceptional customer experiences, and implement omnichannel initiatives while upholding brand standards and SOPs.

The role offers opportunities to lead premium client relationships, maintain operational excellence, and contribute to a forward-thinking, inclusive luxury retail environment.