Luxury Fashion Consultant — Omnichannel Guest Experience

Chalhoub Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Chalhoub Group, a luxury retail leader in the Middle East, is seeking a Fashion Consultant in Dubai. You will drive sales targets and deliver stellar guest experiences while implementing CRM and CX initiatives in-store.

You will build omni-channel client relationships, provide product feedback, promote the MUSE loyalty program, and support in-store events and campaigns to enhance brand presence and customer engagement.

Qualifications

• Strong English communication skills.
• This opportunity is for Emiratisation.

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional Guest Experience.
• Support CRM, CX and other in-store initiatives.
• Collect data on customer behaviour, top sellers, slow movers for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Promote loyalty program (MUSE) and stay updated with app offerings.
• Support in-store marketing events and activations.
• Keep abreast of brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.

Skills

Strong English communication

Emiratisation

Job description

Chalhoub Group, a luxury retail leader in the Middle East, is seeking a Fashion Consultant in Dubai. You will drive sales targets and deliver stellar guest experiences while implementing CRM and CX initiatives in-store.

You will build omni-channel client relationships, provide product feedback, promote the MUSE loyalty program, and support in-store events and campaigns to enhance brand presence and customer engagement.