Luxury Pool Concierge – VIP Guest Service

Wynn Al Marjan Island; United Arab Emirates; On-site; AED 24,000 - 48,000; Full time

Benefits offered by this job

AED salary

Healthcare

Life insurance

Leave policy

Incentives

Benefits program

Job summary

Wynn Al Marjan Island is seeking a Pool Attendant – Pool Services to join our Pool Services team. You will greet guests, assist with seating and amenities, and maintain a pristine pool environment in line with Wynn luxury standards.

The role emphasizes guest engagement, discreet VIP service, and proactive service in a fast-paced outdoor setting. Candidates should have a hospitality background and a proactive, polished demeanor.

Qualifications

• High school diploma or equivalent required; certifications in hospitality, recreation, pool operations, or guest service-related preferred.
• Lifeguard, pool safety, or first aid certification is an advantage.
• Minimum one year of experience in hospitality, guest services, pool operations, beach clubs, recreation, or luxury resort operations preferred.
• Previous luxury hotel, resort, beach club, pool, or recreation guest-facing experience preferred.
• Follows Forbes Five-Star standards or LQA where applicable.

Responsibilities

• Greet guests warmly upon arrival and provide a polished first impression.
• Assist guests with seating, loungers, umbrellas, and special requests.
• Provide towels, water, and other amenities promptly throughout the visit.
• Maintain pool deck cleanliness, safety, and presentation standards.
• Support VIP guests with discretion and personalized poolside arrangements.
• Monitor guest satisfaction and communicate needs to supervisors and teams.
• Promote pool and resort offerings through confident guest engagement.

Skills

Hospitality service

Guest engagement

Communication skills

Multitasking

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Pool management systems

Job description

Wynn Al Marjan Island is seeking a Pool Attendant – Pool Services to join our Pool Services team. You will greet guests, assist with seating and amenities, and maintain a pristine pool environment in line with Wynn luxury standards.

The role emphasizes guest engagement, discreet VIP service, and proactive service in a fast-paced outdoor setting. Candidates should have a hospitality background and a proactive, polished demeanor.