Luxury Pool Concierge — VIP Guest Experiences

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 22,000 - 36,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Salary paid in Dirhams (AED)

Job summary

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Pool Attendant – Pool Services to join the resort’s Pool Services team. The role focuses on delivering personalized guest engagement, maintaining a pristine pool environment, and supporting VIP guests with discretion.

Ideal candidates bring hospitality experience, strong communication, and a professional appearance aligned with Forbes Five-Star or luxury standards. Flexibility for weekends and evenings is required.

Qualifications

• High school diploma or equivalent required; hospitality-related certifications preferred.
• Lifeguard certification is an advantage.
• Minimum one year of hospitality, guest services, pool operations, or luxury resort experience preferred.

Responsibilities

• Greet guests warmly upon arrival and provide a polished, personalized first impression.
• Assist guests with seating, lounger/umbrella positioning, and special requests.
• Provide towels, water, and amenities promptly and courteously throughout the visit.
• Anticipate guest needs and proactively offer assistance before requests are made.
• Respond to inquiries and resolve minor issues with professionalism and care.
• Maintain a luxurious poolside presence and assist VIP guests as needed.
• Monitor guest satisfaction and communicate opportunities to supervisors.

Skills

Hospitality experience

Guest services

Excellent communication

Multitasking

Outdoor environment adaptability

Education

High school diploma or equivalent

Lifeguard certification (advantage)

Tools

Microsoft Office

Job description

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Pool Attendant – Pool Services to join the resort’s Pool Services team. The role focuses on delivering personalized guest engagement, maintaining a pristine pool environment, and supporting VIP guests with discretion.

Ideal candidates bring hospitality experience, strong communication, and a professional appearance aligned with Forbes Five-Star or luxury standards. Flexibility for weekends and evenings is required.