Luxury Lobby Concierge & Guest Experience

Dubai Holding LLC; Dubai; On-site; AED 89,000 - 167,000; Full time

Benefits offered by this job

Supportive work environment

Learning & Development programs

Colleague discounts on food and hotel stays

Comprehensive healthcare

Job summary

A leading luxury hotel seeks a Lobby Ambassador to join the Front Office team. Responsibilities include providing guest information, handling requests, and ensuring a smooth check-in process. The ideal candidate should have 1-2 years' experience in the luxury hospitality industry and hold a Bachelor’s Degree in Hotel Management. The role offers a supportive work environment and competitive tax-free salary in AED, along with professional development opportunities and colleague discounts.

Qualifications

• Minimum of 1-2 years’ experience in a relevant role within luxury hospitality.

Responsibilities

• Provide information on hotel services and upsell where necessary.
• Handle the administrational duties of Guest Relations.
• Respond to guest requests and ensure satisfaction.
• Meet and escort arriving guests to the lobby.

Skills

Fluency in English

Additional language knowledge

Education

Bachelor’s Degree in Hotel Management or relevant field

Job description

A leading luxury hotel seeks a Lobby Ambassador to join the Front Office team. Responsibilities include providing guest information, handling requests, and ensuring a smooth check-in process. The ideal candidate should have 1-2 years' experience in the luxury hospitality industry and hold a Bachelor’s Degree in Hotel Management. The role offers a supportive work environment and competitive tax-free salary in AED, along with professional development opportunities and colleague discounts.