Luxury Hotel Sales Lead — Groups & Events

Accor; Dubai; Presencial; AED 180.000 - 260.000; Jornada completa

Descripción de la vacante

Fairmont The Palm in Dubai, a luxury resort, seeks an experienced sales professional to meet monthly, quarterly and annual sales targets. You will solicit groups and banquets, quote based on pricing strategies, and manage RFPs using Lanyon, Cvent and Meeting Broker platforms.

Maintain accounts in Anais, collaborate with Catering & Conference Service to ensure flawless execution, and prepare routine sales reports while balancing operational and administrative needs with guest satisfaction in mind.

Formación

• Previous 5-star hotel sales experience is required.
• Established contacts with local DMCs and corporate accounts; international groups a plus.
• Computer literate in Microsoft Windows applications and/or relevant software.
• Excellent written and verbal communication skills.
• Strong interpersonal and problem-solving abilities.
• Highly accountable and reliable.
• Ability to focus on guest needs, remaining calm and courteous at all times.

Responsabilidades

• Meet the sales objectives on a monthly, quarterly and yearly basis.
• Solicit groups and banquet business through action plan preparation and execution.
• Establish quotes based on group pricing strategy, confirming by written contracts.
• Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
• Maintain accounts, contact, activity and business details within Anais.
• Work with Catering & Conference Service to ensure all contract details are delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports.
• Balance operational, administrative and heartists needs.
• Follow departmental policies and procedures.

Conocimientos

Excellent communication

Interpersonal skills

Problem solving

Herramientas

Anais CRM

Lanyon

Cvent

Meeting Broker

Descripción del empleo

Fairmont The Palm in Dubai, a luxury resort, seeks an experienced sales professional to meet monthly, quarterly and annual sales targets. You will solicit groups and banquets, quote based on pricing strategies, and manage RFPs using Lanyon, Cvent and Meeting Broker platforms.

Maintain accounts in Anais, collaborate with Catering & Conference Service to ensure flawless execution, and prepare routine sales reports while balancing operational and administrative needs with guest satisfaction in mind.