Luxury Events Sales Lead (Catering & Groups)

Park Hyatt Dubai; Dubai; On-site; AED 210,000 - 320,000; Full time

Job summary

Park Hyatt Dubai is seeking a proactive Event Sales professional to drive sales for conferences, meetings, and catered events. You will respond to enquiries, qualify opportunities, and convert them into profitable business while upholding the hotel’s luxury standards.

You will prepare tailored proposals, negotiate terms, and upsell services to maximize revenue. Collaboration with culinary, banquets, rooms, and finance teams is essential for seamless event delivery.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Events Management, Sales, Business Administration, or related discipline
• Strong commercial awareness with proven ability to convert enquiries and achieve revenue targets
• Experience with Opera, Envision, CRM platforms or similar event-management systems

Responsibilities

• Drive event, meeting, group and catering sales by responding to enquiries via phone, website leads, walk-ins and referrals.
• Convert enquiries into confirmed business through qualification, timely follow-up, tailored recommendations, negotiation, and a personalized sales approach.
• Achieve banquet and catering revenue targets while maintaining profitability and conversion ratios.
• Prepare proposals, quotations, presentations and contracts reflecting client requirements and luxury positioning.
• Maximize function-space utilization and event revenue through upselling of services and experiences.
• Develop repeat and referral business by maintaining relationships with corporate clients, organizers, agencies and guests.
• Manage multiple events from enquiry to post-event follow-up, ensuring smooth planning and delivery.
• Conduct client meetings, site inspections, tastings, and consultations to craft tailored event solutions.
• Act as primary client contact post-confirmation, ensuring all requirements and commitments are met.
• Prepare accurate BEOs, group resumes, checklists, rooming lists and VIP arrangements within deadlines.
• Coordinate with Sales, Banquets, Culinary, Rooms, Finance and engineering for seamless handover and delivery.
• Lead pre-event and operational meetings to communicate details and service requirements.
• Maintain CRM and other systems with accurate records of enquiries, proposals and bookings.
• Support pipeline management, revenue forecasting and performance reporting.
• Ensure contracts, deposits and permits comply with policies and luxury standards.

Skills

Commercial awareness

Negotiation skills

Customer-centric selling

Cross-functional collaboration

Education

Bachelor's degree or diploma in Hospitality Management or related field

Tools

Opera

Envision

CRM systems

Job description

Park Hyatt Dubai is seeking a proactive Event Sales professional to drive sales for conferences, meetings, and catered events. You will respond to enquiries, qualify opportunities, and convert them into profitable business while upholding the hotel’s luxury standards.

You will prepare tailored proposals, negotiate terms, and upsell services to maximize revenue. Collaboration with culinary, banquets, rooms, and finance teams is essential for seamless event delivery.